Joseph Lo Email & Phone Number

Vancouver, Bc, Ca

New York, New York, Us

As the Head of Enterprise Platforms at Broadridge, I am responsible for advancing our platforms and empowering our businesses to create transformative solutions that exceed our global customers' expectations.My passion for Broadridge's innovative digital solutions fuels my drive to enhance customer experiences and drive business value, enabling Broadridge to be the post possible fintech partner.Through dynamic collaboration with our global product and development teams, I am dedicated to accelerating product delivery and optimizing customer experiences. I am always looking for top talent to join our team to accelerate Broadridge's enabling better financiallives through solutions in investing, corporate governance, and communications.

New York, New York, Us

- Brought new product categories to market based on client needs and trends, including the AlternativeInvestments hub, Practice Insights, Crypto capabilities, and AI chatbots, through both internaldevelopment and partnerships.- Active participation in Strategic Partnerships and M&A with close collaboration with the head ofcorporate development, etc.. Strategic investments ownership of key partner relationships- Served as a key spokesperson for the brand, with numerous speaking engagements, op-eds, andindustry analyst relations, resulting in numerous awards.- Demonstrated deep knowledge of Broadridge processes and products to show clients and internalstakeholders the "art of the possible" and played a key role in critical sales deals.- Champion of DE&I initiatives, serving as global co-chair of the Lead for Next associate network withover 200 active associates.- Member of the Wealth leadership team, supporting the Wealth strategic plan, operational plan,execution, and innovation.

New York, New York, Us

-Worked closely with clients to successfully launch and support new products, resulting in increasedrevenue and customer satisfaction.-Participated in key sales efforts, contributing to the company's overall success in acquiring newbusiness.-Worked with development, product, and sales teams in pre-sales engineering, ensuring that projectswere well-planned and executed.-Successfully participated in client conversions, minimizing disruption and downtime for clients duringthe transition process.-Used expertise to effectively manage critical client relationships, addressing issues and concerns in atimely and satisfactory manner.-Ideated, launched, scaled, and delivered a Broadridge client onboarding product with supportfor e-signatures, workflow, and now with clients in Canada and in the US across multiple verticals.This product has been highly successful in streamlining the onboarding process for clients, resultingin increased efficiency and customer satisfaction. Recognized in Canada by beingawarded the "Digital Innovator of the Year" by Wealth Professional.

New York, New York, Us

- Successfully delivered multiple complex, high-visibility projects on time and within budget.- Implemented new project management processes and tools to improve efficiency and communicationwithin the team.- Built strong relationships with clients and consistently received positive feedback on the team's work.- Led a team focused on delivering solutions for customer specific needs, resulting in increased repeat business.- Developed and mentored team members, resulting in increased employee retention and skillsdevelopment.

New York, New York, Us

New York, New York, Us