• Oversees a comprehensive virtualized infrastructure supporting 1,000+ users on U.S. Navy ships worldwide, ensuring resilient and secure desktop, IP, and VOIP services.• Administers VMware vCenter, VMware Horizon, Red Hat Satellite, and Microsoft SCCM to ensure compliance, security, and seamless user experience across highly classified networks.• Utilizes Puppet for Linux server automation, Active Directory for user management, and Cisco CUCM for VOIP configuration, achieving a 20% reduction in manual administrative tasks across the fleet.• Resolves an average of 100+ trouble tickets per week, maintaining a 98% SLA compliance rate and significantly improving fleet-wide support response times.• Increases system uptime by 15% and decreased troubleshooting time by 20% through proactive patching, automation, and process improvements.

• Led deployment and support for CANES network systems across four Navy ships under a $349 million project, enhancing secure connectivity and readiness.• Implemented WSUS, Cisco ISE, and STIG compliance, fortifying network defenses and maintaining patch compliance.• Leveraged Hyper-V for virtualization efficiency, contributing to seamless system updates and network stability.• Maintained 99% uptime while handling an average of 50+ support tickets weekly, improving incident resolution times by 20%—essential for mission-critical Navy operations.

• Maintained a network infrastructure of over 1,200 assets, achieving 98% availability for mission-critical operations across NIPRNet and SIPRNet.• Administered VMware ESXi environments, conducted regular security updates, and automated tasks using PowerShell, reducing incident resolution times by 25%.• Supported over 700 personnel with timely network services, resulting in a 98% resolution rate for critical incidents and streamlined communication.

• Handled, stored, and retrieved incoming and outgoing messages to perform network system administration and ensure proper security, distribution, reporting, and control of Communications Security (COMSEC) materials, systems, and equipment which extended beyond the continental U.S. to both Atlantic and Pacific oceanographic regions.• Utilized computer data lines to radio signals within specialized radio frequencies (RF) in order to provide worldwide ground-to air voice and data links in support of deployed forces.• Maintained all necessary logs, files and publications at the communications center, by applying diagnostic, corrective and recovery techniques to all facets of the integrated information.• Trained over ten personnel on troubleshooting 11 strategic VLF/HF/UHF/EHF voice and data circuits, providing critical communications to complete the command’s mission, resulting in timely relay of Emergency Action Messages to alert assets.