• Engineering and Installation/configuration of HA Openstack Cloud environment. (Havana release including configuration of Neutron, OpenVSwitch, Keystone, Nova, Ceph, Cinder, Swift, and Heat). Deployment of nodes were configured via a mixture of Packstack installation with custom Puppet manifests which are provided via Foreman installation and Geo-distributed PuppetMasters.• Working to implement Nuage VSP and ALU Cloudband into current Openstack platform in order to leverage additional SDN and NFV capabilities.• Engineering and Installation/configuration of VMWare Enterprise deployment in 25 international sites (including an upgrade path from version 5.0 -> 5.5). These deployments consisted of all commodity Hardware and custom built back-end storage devices leveraging DRBD for 100% uptime.• Install, maintain and enhance services such as: DDOS Mitigation appliances (Arbor Networks), Disk Replication services (DRBD, Gluster, GFS2), Load Balancers (F5, ArrowPoint), DNS, Web, Authentication/RADIUS, DHCP, WIFI, Monitoring, Media, Proxy, Routing, Ookla SpeedTest, LDAP, and Active Directory. Each on various Linux/Unix/Windows Operating systems.• Analyze and resolve specific performance and reliability issues.• Maintain SLA levels while in an on-call rotation.• Maintain proper documentation for peer review on internal WIKI site.• Resolve all server related customer issues (whether a 1,000,000 customer outage or single customer issue).• Work with projects to implement new services.• Work with various network infrastructures in order to determine root cause of various issues ( be it a server or network related ).

• Developed and maintained: a complete performance review site for management to use, outage board for floor/escalation workers and ticket queuing system for employees taking calls (via PHP, JavaScript, and MySQL).• Built and/or maintained Chat server (via Jabber), Development Web Server(s),and production Web server.• Use DOS and Linux interfaces to troubleshoot mail and network issues.• Utilize every available resource to secure that every customers PC issue is resolved.• Assisted in training floor personnel on new products.• Tested/Evaluated DSL modems for feature-sets and stability.

• Assisted in development/deployment of PHP/MySQL Ecommerce website containing 8000+ products.• Played key role in Website design (PHP and Javascript).• Developed Queries that helped with database cleanup and product removal/addition.• Manage 120+ PC Network.• Weekly global updates of software.• Hardware maintenance.• Global deployment of registry limitations for specific user accounts in XP, 2000, and NT.• Dramatically increased manageability through Hardware maintenance, Network Monitoring, and Firewall Monitoring.