Joey Faust's Location
Auckland, Auckland, New Zealand, New Zealand
Joey Faust's Contact Details
Joey Faust work email
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Joey Faust personal email
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Joey Faust phone numbers
About Joey Faust
Technology executive able to understand and address issues seamlessly at multiple layers of an organisation, from market strategy to technical execution. Managed large-scale software organisations and projects across multiple industries, balancing risk-based and process-oriented concerns with an agile, "get it done" approach to solutions. Passionate about creating great technology experiences for staff and customers and building environments where creativity can flourish.
Joey Faust's Current Company Details
Joey Faust Work Experience Details
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Technology DirectorClimate Club AotearoaAuckland, Nz
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Chief Digital OfficerGosee Nov 2020 - PresentAuckland, NzGoSee is a travel e-commerce company with a small, passionate team and a penchant for customer service. In the Digital group, we build and operate our own retail platform, including an integration hub connected to hundreds of travel suppliers. I am driving the business towards cloud-native solutions, automated platform operations, data-driven decision making, and a strong culture in which everyone can innovate. My team has all the challenges of an enterprise IT function (back office, workplace and support) and all the challenges of a software startup.We've achieved so much in my time here:- A full rebranding of the 17-year-old company from Online Republic to GoSee- Shift to 100% cloud native- Launch of our Snowflake-based big data platform- Move to product-driven, rather than project-driven, delivery- Full PCI and ISO27001 compliance for the first time in the company’s history- Launch of our elastic and dynamically scalable web platform in Kubernetes (EKS)- Afterpay partnership- Rollout of Shape Up to move discovery and delivery close to the business- Launch of a new, React-based booking flow- Full migration to M365, including Dynamics for back office- RPA and AI practice built off Power Automate- Salesforce-based B2B CRM and servicing- And much more to come! -
Co AuthorFunding Innovation In Climatetech Aug 2023 - Mar 2024 -
Climate Tech FellowStartmate Apr 2023 - Jun 2023Melbourne, AuPart of the inaugural climate tech fellowship cohort at Startmate! Fast-tracked exposure to climate entrepreneurs and businesses, and education in key challenges and technologies driving change in the space. -
Senior Product Manager - Software PlatformsAir New Zealand Dec 2018 - Oct 2020Auckland, NzLeader of the Software Platforms department, driving a cross-functional team of product, business, delivery, software development, data, and technology geniuses seeking to step-change innovation at Air New Zealand by building scalable and transformative digital platforms across the airline.My portfolio included a number of centralized Platform-as-a-Service (PaaS) solutions, including Kubernetes, Kafka streaming, big data, customer/workforce identity & access management, API management, continuous integration & deployment, logging/monitoring, automation, services/operations management, and front-end design systems. My goal was to create a great developer experience for both Air NZ and our partners, and my strategy was to take a process-driven approach to embrace and grow devops across the 600+ Digital organisation.Software Platforms was established as a model for and center of excellence of collaborative technology. The only way an organization of Air NZ's size and caliber can accelerate its digital transformation is through effective, deliberate collaboration at scale. -
Senior Product Manager - Enabling Digital PlatformsAir New Zealand Jun 2018 - Dec 2018Auckland, NzProduct leader of the Enabling Digital Platforms neighbourhood, a scaled agile tribe focused on building scalable and transformative digital platforms across the airline. Directing a a cross-functional team of product, business, delivery, software development, and technology resources in the development and execution of platform strategy, inclusive of API, streaming and XaaS. Responsible for rollout of capabilities to support innovation, with performance based on platform adoption and reduction in total cost of ownership to the airline.
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Product Manager - Customer Shared ServicesAir New Zealand Jan 2017 - Jun 2018Auckland, NzHead of the Customer Shared Services department, which aimed to accelerate travel innovation by improving technology experience and championing a consistent, open and reliable shared platform of services. The product portfolio included seven distinct product teams covering end-to-end aspects of the customer's journey and focused on the creation and stewardship of omni-channel services and APIs. This, in turn, drove the API and middleware strategy for Air New Zealand.In my role, I served as primary evangelist for open APIs and shared capabilities throughout Air New Zealand's customer channels. I led an 80+ person software product line, encompassing a range of over 100 apps and services, ranging from "legacy" to modern, cloud-based components. Included in the portfolio is the airline faring engine, the Airpoints loyalty platform, and Oscar, Air New Zealand's industry-leading customer service AI chatbot.The team supported initiatives throughout Air New Zealand and across all digital channels.
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Delivery AggregatorSpark New Zealand Feb 2016 - Dec 2016Auckland, Auckland, NzResponsible for solution delivery across multiple technology projects for Spark Digital, including first-to-market enterprise security products. -
Director Of Project Management, Media Technology ServicesNbcuniversal, Inc. Mar 2013 - Sep 2015New York City, Ny, UsPlanning, scoping, timetable, budgeting and execution management for software and studio engineering projects. -
Senior Workflow Integration LeaderNbcuniversal, Inc. Nov 2010 - Mar 2013New York City, Ny, UsProduct and project management of in-house software development efforts and implementation/integration of 3rd party solutions.Lead on-site team responsible for technical support, analysis, user acceptance, requirements gathering and implementation.Subject-matter expert on software-based media technology for operations team.
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Senior ConsultantNational Teleconsultants Apr 2010 - Nov 2010Glendale, Ca, UsLeadership of marketing efforts, new service development, promotion and various internal development efforts.Media technology consulting with a focus on business process management for a wide variety of media and entertainment clients, including news, sports, studio and broadcast. -
ConsultantNational Teleconsultants Oct 2007 - Apr 2010Glendale, Ca, UsSupported technology strategy and workflow efforts for media and entertainment clients throughout the U.S.
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Systems EngineerNational Teleconsultants Jul 2005 - Oct 2007Glendale, Ca, UsDigital media facility design and implementation, including requirements development/documentation, technology selection and workflow analysis.
Joey Faust Skills
Digital Asset Management
Digital Media
Integration
Soa
Enterprise Software
It Strategy
Software Development
Project Management
Broadcast Engineering
Web Services
Software Project Management
Video
Broadcast Television
Business Strategy
Iptv
Television
Vendor Management
Business Process Management
Post Production
3rd Party Software Integration
Enterprise Architecture
Requirements Analysis
Services Marketing
Solution Architecture
Digital Tv
Product Management
New Media
System Architecture
Service Oriented Architecture
Joey Faust Education Details
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Rensselaer Polytechnic InstituteComputer And Systems Engineering -
Pepperdine Graziadio Business SchoolBusiness
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Rensselaer Polytechnic InstituteArts And Communications
Frequently Asked Questions about Joey Faust
What company does Joey Faust work for?
Joey Faust works for Climate Club Aotearoa
What is Joey Faust's role at the current company?
Joey Faust's current role is Technology Director.
What is Joey Faust's email address?
Joey Faust's email address is jo****@****z.co.nz
What is Joey Faust's direct phone number?
Joey Faust's direct phone number is (317) 230*****
What schools did Joey Faust attend?
Joey Faust attended Rensselaer Polytechnic Institute, Pepperdine Graziadio Business School, Rensselaer Polytechnic Institute.
What skills is Joey Faust known for?
Joey Faust has skills like Digital Asset Management, Digital Media, Integration, Soa, Enterprise Software, It Strategy, Software Development, Project Management, Broadcast Engineering, Web Services, Software Project Management, Video.
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