Joey Hon

Joey Hon Email and Phone Number

Manager, Member Operations, APAC @ Herbalife
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
Joey Hon's Location
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Malaysia
Joey Hon's Contact Details

Joey Hon personal email

About Joey Hon

Joey Hon is a Manager, Member Operations, APAC at Herbalife. They possess expertise in project management, customer service, management, marketing, event management and 11 more skills. They is proficient in English, Malay and Chinese (Simplified).

Joey Hon's Current Company Details
Herbalife

Herbalife

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Manager, Member Operations, APAC
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
Website:
herbalife.com
Employees:
402
Joey Hon Work Experience Details
  • Herbalife
    Manager, Member Operations, Apac
    Herbalife
    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, My
  • Herbalife Nutrition
    Supervisor, Member Services
    Herbalife Nutrition May 2018 - Present
    Kuala Lumpur, Malaysia
  • Amway
    Sales Administration Executive
    Amway Feb 2016 - Apr 2018
    Selangor, Malaysia
    Growth Incentive Program – to motivate distributors to grow their business as well as to increase their potential income• Analyze, design and manage the incentive program according to the budget allocated.• Track and monitor the progress of incentive program.• Promoting the program through events & announcements, • Developing Business Support Materials to support the distributors • Compile and submit monthly report for on track qualifiers • Check and perform system testing to ensure all incentive programs and reports are generated correctly.• To update finance on the projection on a quarterly basis.• To work with finance on the bonus payout (monthly & annual)Sponsoring program – to increase new application count and activation rate• Design and manage the program according to the market needs• Track and monitor the progress of the programReporting & Data analysis• To keep track on the monthly sales KPIs (Sales Performance, Productivity, New Application and etc)• Providing support to the sales team on data generation and analysis• To compile monthly report for management update, quarterly report for Regional
  • International Service Checks
    Freelance Project Manager
    International Service Checks Mar 2015 - Jan 2017
    Kuala Lumpur, Malaysia
    • Setup briefing materials and survey questions, briefed and supervised the team members involved in the project ie. Field coordinator, proof reader and other project managers who supported the project.• Took care of mystery shopper assignment, proofreading as well as translation.• Project handled: Coach, Thomas Sabo, COS, Gatten Sushi, Pullin, Versace, Ecco (for China market)
  • Herbalife Nutrition
    Member Services Representative
    Herbalife Nutrition Jul 2010 - Feb 2015
    Kuala Lumpur
    1. Order Processing - Ensure all processing functions are completed within specified turn around standards which include orders, applications and records related requests. Ensure all email inquiries are handled professionally and within the turnaround time. Reviewing SOP for process improvement. 2. Products - Ensure all products related issues are well handle such as exchange, CRM, Buybacks and adverse event. 3. Awards Distribution - Ensure all awards parcel are delivered on time and monitoring the stock level of each type of awards is sufficient for the next award recognition. 4.Ensure perfect reconciliation on a daily basis. 5.Call center & Counter Operations - Handle all incoming related inquiries from distributors with accurate information, includes the disbursement of promotional flyer, comments & complaints. Assisting junior staff with marketing plan inquiries, and problem solving. 6.Training - Assisting in system & marketing plan related training. Live call monitoring Coaching & role play with the team 7.Event - Providing full support on local & regional event whenever needed.
  • Marcusevans
    Corporate Sales Executive
    Marcusevans Apr 2008 - Jun 2010
    Kuala Lumpur, Malaysia

Joey Hon Skills

Project Management Customer Service Management Marketing Event Management Sales Business Strategy Team Management Training Crm Business Development Project Planning Strategic Planning Team Leadership Leadership International Sales

Frequently Asked Questions about Joey Hon

What company does Joey Hon work for?

Joey Hon works for Herbalife

What is Joey Hon's role at the current company?

Joey Hon's current role is Manager, Member Operations, APAC.

What is Joey Hon's email address?

Joey Hon's email address is jo****@****ail.com

What skills is Joey Hon known for?

Joey Hon has skills like Project Management, Customer Service, Management, Marketing, Event Management, Sales, Business Strategy, Team Management, Training, Crm, Business Development, Project Planning.

Who are Joey Hon's colleagues?

Joey Hon's colleagues are Dhruv Patel, De Los, Milagros Wright, Fabián Otero Gómez, Diego Armando De Alba Campos, Alina Cuc, Marcelo Nascimento.

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