Growth Incentive Program – to motivate distributors to grow their business as well as to increase their potential income• Analyze, design and manage the incentive program according to the budget allocated.• Track and monitor the progress of incentive program.• Promoting the program through events & announcements, • Developing Business Support Materials to support the distributors • Compile and submit monthly report for on track qualifiers • Check and perform system testing to ensure all incentive programs and reports are generated correctly.• To update finance on the projection on a quarterly basis.• To work with finance on the bonus payout (monthly & annual)Sponsoring program – to increase new application count and activation rate• Design and manage the program according to the market needs• Track and monitor the progress of the programReporting & Data analysis• To keep track on the monthly sales KPIs (Sales Performance, Productivity, New Application and etc)• Providing support to the sales team on data generation and analysis• To compile monthly report for management update, quarterly report for Regional

• Setup briefing materials and survey questions, briefed and supervised the team members involved in the project ie. Field coordinator, proof reader and other project managers who supported the project.• Took care of mystery shopper assignment, proofreading as well as translation.• Project handled: Coach, Thomas Sabo, COS, Gatten Sushi, Pullin, Versace, Ecco (for China market)

1. Order Processing - Ensure all processing functions are completed within specified turn around standards which include orders, applications and records related requests. Ensure all email inquiries are handled professionally and within the turnaround time. Reviewing SOP for process improvement. 2. Products - Ensure all products related issues are well handle such as exchange, CRM, Buybacks and adverse event. 3. Awards Distribution - Ensure all awards parcel are delivered on time and monitoring the stock level of each type of awards is sufficient for the next award recognition. 4.Ensure perfect reconciliation on a daily basis. 5.Call center & Counter Operations - Handle all incoming related inquiries from distributors with accurate information, includes the disbursement of promotional flyer, comments & complaints. Assisting junior staff with marketing plan inquiries, and problem solving. 6.Training - Assisting in system & marketing plan related training. Live call monitoring Coaching & role play with the team 7.Event - Providing full support on local & regional event whenever needed.