Joey Hyde Email and Phone Number

Metal stamping, robotic welding and assembly.

• Performed internal ISO IATF system audits and process audits, coordinated corrective actions• Managed favorable outcomes for Honda QAV-1 / Q-Jikon and MPR audits, Kasai Corporate audits, Mercedes VDA audits, Kia and CCC audits. Coordinated Layered Process Audits.• Managed document control system per ISO / IATF guidelines• Coordinated and facilitated audit corrective actions• Audited machine control conditions, operators, injection, and assembly processes• New model Field Guest Engineer (customer liaison) assigned to Honda Mfg. of Alabama• Creation of PFMEA-type illustrated process flows to highlight failure modes

• New product launch support, testing, and data reporting• ISO/TS 16949 trainer and acclaimed internal quality systems auditor• Steel coil / supplier corrective actions and technical support for steel mill claims• Training, supervision, and evaluation of auditor and quality inspectors • Conducting process audits, documentation audits, and plant inspections• Investigation and root cause analysis of internal part and process failures• Coordination of internal corrective actions and leadership of the corrective action team • Developing and updating sensor verification, operation, sort, rework, and destruct instructions• Creating and maintaining quality alerts and visual illustrations of critical operations• Coordinating internal nonconforming product sort and rework operations• Analyzing and reporting labor requirements to meet shipping and testing deadlines• Training inspectors and operators on check fixture operation and measurement techniques• Managing calibration program for gages and check fixtures• Coordination of third party sort and rework operations• Testing and facilitation of corrective actions at customer locations• Analysis of data and creation of graphical illustrations

▪ Management of customer accounts, calculation and monitoring of key business metrics▪ Financial and accounts management objectives accomplished, a top performer in the division.▪ Telephone and inside sales, double Pro Certified in Sales and Accounts Management

▪ Directed Lean Manufacturing/Six Sigma Black Belt quality improvement projects and teams ▪ Prepared and delivered presentations for major customer quality conferences▪ Performed supplier quality audits and resolved technical component issues on-site▪ Organized ISO 9001:2000/TS 16949:2002 Quality Management System, Process, and Product Audits, created and improved elements of the company standard▪ Trained quality staff and plant operators in statistical process control methodology▪ Responsible for critical data analysis, organization, and reporting▪ Coordinated customer complaint and purchased component corrective actions▪ Facilitated ISO/TS surveillance audits and coordinated corrective actions▪ Oversight and review of all internal and external ISO/TS audits and personnel training operations

• Developed ISO / TS-compliant quality systems for new automotive plant startup• Managed corrective actions for suppliers and customers using 8D format• Created illustrated work instructions for robotic welding, assembly, weld testing, and inspection• Performed critical final inspections and prepared shipping documentation• Participated in quality meetings with customers• Provided support for APQP team activities• Programmed and operated Zeiss Spectrum CMM using Calypso Software• Installed and operated statistical analysis programs interfaced with CMM • Trained plant startup personnel in computer operations• Researched, sourced and ordered equipment for the quality department• Managed the disposition of nonconforming product

• Met with customers to accomplish resolution of quality issues • Successfully managed quality operations and corporate quality improvement projects• Trained and supervised quality auditors and analysts. Developed certified training programs• Developed automated computer-controlled statistical process control systems, saving over $50,000 per year by reducing ingredient usage.• Facilitated customer, AIB, Kosher, and regulatory audit inspections and coordinated corrective actions with department heads• Researched and implemented new quantitative and qualitative testing systems• Wrote standardized laboratory analytical procedures and managed lab operations• Participated in team quality improvement activities• Managed supplier issues and coordinated testing of raw materials

▪ Facilitated successful PDCA quality improvement/cost reduction team▪ Assisted customers with new production launches and testing▪ Was instrumental in the implementation of Total Quality Management disciplines▪ Wrote standardized lab analysis procedures▪ Performed classroom training in plant safety and hazardous materials (MSDS)▪ Trained personnel in quality auditing, lab analysis, and computer procedures▪ Created quality training procedures and trained new personnel▪ Created and maintained departmental communications program▪ Participated in organization and development of customer complaint team▪ Assisted with organization and implementation of specifications development team▪ Performed lab chemical and microbiological analysis ▪ Analyzed data and created charts and graphs for management