Developed a sales/marketing business plan, recruited and trained new people. Created a process for accurate forecasting to help streamline operations and increase productivity. After the client is onboard, I personally work with them to explore new additional solutions to help them be more fluent in their day-to-day operations. My individual contributions are listed below. • On boarded 38 school districts, 9 towns, 4 universities and a 768 location company.• Added through existing and new customers an additional $8.5M of new annually sales.• Responsible for overseeing effective operating procedures across a company.• Accurate forecasting of new sales to the executive teams • Ongoing development of sales team, which includes recruiting, hiring and training new reps.• Negotiating contract terms, pricing, joint business plans and working with channel partners• Educating my clients and my team of agents on SD WAN’s, SaaS, Unified Communications, Cloud applications, VoIP, SASE, CRM, APM, AI/ML and the latest Cloud Service Solutions.• Write on NASPO, GSA contracts and multiple state and federal contracts. • Purchasing products on consortium and in large scale for RFQ’s• E-Rate and Rural Healthcare Experience• Identifying talent, developing and supporting high potential individuals.• Developing key performance metrics using data analytics that help sales organization focus on performance drivers.• Manage direct relationships with engineers, carrier technicians, key administrators and my sales team (10 AE’s and 2 AM’s) to collaborate on the best solution.• Understanding strengths and weaknesses on my team to set them up for success.• Continuing to educate myself on newer products and services being released.• Developing agent partner relationships in 5 different states.

Responsible for generating new business through building trusting relationships with 68 employees and consultants. Collaborating with referral partners, the customer base and employees to find new opportunities to grow the business. Negotiated contracts for universities, schools, libraries, healthcare facilities, government agencies and companies so all the client’s needs were met. Coaching employees how to find new opportunities, developing/ implementing sales strategies to grow existing accounts and staying on top of new technologies being released. Using the data analytics given from our marketing events to be accountable for the ROI. Consistently promoting it is about the customer’s overall experience, not just customer service. • Generated over $350,000 MRC in two years’ time• Signed a $1.9M contact with a national charter school agency • Awarded by VGE as the fastest growing agency in the telecom consortium.• Awarded Agent/Partners trips • Grew the company to 68 sales representatives in multiple states• Managed/supported 10 locations

Facilitated events between West Springfield community agencies including the school department, police department, fire department, FEMA, the local FBI and community groups. These events were aimed at serving critical functions in case of an emergency. Building a preparedness guide (including prevention, protection, mitigation, response, and recovery efforts) for our schools. I was proud when we were awarded the safest Western Mass school district with the best emergency plan in place in 2016 by the Massachusetts Department of Education.Chairman of the Facilities Sub-CommitteeWorked with the procurement team looking at State contracts, GSA contracts and consortium groups. Helped reduce the overall spending during my first year by 12%.Worked with the Director of Food Services to ensure the district was following State Food and Nutrition Guidelines. Meet with UMass and UConn to understand their processes. Looked at ways to help reduce the overall costs. Took the lunch program from a net operating loss to a net profit.Worked with the Central Maintenance Department for procurement, budget, current projects and future needs of the school.Second chair for contract negotiations for Teachers and CustodiansHelped negotiate a teacher’s contract that was beneficial for all. Brought business theories to the negotiations that resolved much of the final dispute.Wrote a business plan to raise funds for the future replacement of new athletic facility. Worked with superintendent, athletic organizations and local business to help set up mutually beneficial programs to set aside money.

Responsible for growing partner relationships in the New England region. I would identify, recruit and on-board new channel partners. Helped manage sales activities of partners to generate revenue. Strategically worked with partners to meet their sales goals. Educated partners on trends in the market, keeping them knowledgeable of the product sets we offer and new products coming to market.I set proper expectations for partners and the customer. Making sure any opportunities in their pipeline had everything they needed to close potential sales. Worked with partners to develop sale proposals, quotations and pricing.Following up regularly addressing partner related issues, sales conflicts and pricing issues in a timely manner. I developed an ongoing positive working relationship with partners to build business.Over 3 years increased partner sales by 30% each year. I was in the top 10 of monthly sales 28 of 39 months. I led the company in new sales 14 of 39 months.

I started off selling customized 800#’s and aggregating AT&T accounts across the US. I was promoted to a senior account executive position selling their direct services and grew a book of business to $100,000 MRC in the first 9 months. I had the best customer retention rate in the company.