A/V Computer Technical Assistant
Current• Enhanced event quality by ensuring functionality of AV equipment/Computers, resolving over 150 instances ofprojector and computer failures, by developing and implementing a rapid-response troubleshooting system.• Provided technical assistance in over 50 university events, enhancing event attendees' experience by ensuringoptimal performance of tech equipment.• Managed access to department facilities, improving security protocols and response time for tech support.