Joseph Amparan

Joseph Amparan Email and Phone Number

Product Operations Specialist @ Olly Olly
Joseph Amparan's Location
El Paso, Texas, United States, United States
Joseph Amparan's Contact Details

Joseph Amparan work email

Joseph Amparan personal email

n/a
About Joseph Amparan

Experienced professional with a strong background in triage, customer and product support. Demonstrated success in addressing customer needs, resolving issues, and providing exceptional service.Specialties: Customer Support, Triage Support, Content Review, Product Specialist

Joseph Amparan's Current Company Details
Olly Olly

Olly Olly

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Product Operations Specialist
Joseph Amparan Work Experience Details
  • Olly Olly
    Google Business Profile Specialist
    Olly Olly Jul 2024 - Present
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  • Cognizant
    Product Operations Specialist For Google Business Profile
    Cognizant Oct 2019 - Jul 2024
    San Jose, California, United States
    - Utilize internal Google SaaS software to triage escalated concerns, track customer interactions, and monitor trending data errors and product requests- Provide customer support in high-volume queues via chat, email, and occasional phone
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  • Cognizant
    Local Triage For Google Maps
    Cognizant Sep 2018 - Oct 2019
    San Jose, California, United States
    - Provided support via an internal SaaS bug ticketing system to deep-dive escalated concerns from other Google teams- Used internal tools to triage the root cause of data errors and created documentation of my findings in chronological order to provide to the appropriate teams
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  • Bcforward
    Product Support Specialist (Google Wallet, Familylink, Play)
    Bcforward Oct 2017 - Sep 2018
    San Jose, California, United States
    - Managed and supported multiple call and email queues promptly via an internal ticketing system - Supported multiple application platforms (i.e. Google Pay, Google Wallet, Photo Books, and Family Link)
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  • University Art
    Frame Shop Manager
    University Art Sep 2014 - Oct 2017
    San Jose, California, United States
    - Managed a high-volume frame shop overseeing two employees- Monitored shop inventory and created purchase orders based on forecasting
  • Aaron Brothers Art & Framing
    Sales Associate And Frame Shop Manager
    Aaron Brothers Art & Framing Sep 2011 - Sep 2014
    San Jose, California, United States
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Joseph Amparan Education Details

Frequently Asked Questions about Joseph Amparan

What company does Joseph Amparan work for?

Joseph Amparan works for Olly Olly

What is Joseph Amparan's role at the current company?

Joseph Amparan's current role is Product Operations Specialist.

What is Joseph Amparan's email address?

Joseph Amparan's email address is jo****@****ant.com

What schools did Joseph Amparan attend?

Joseph Amparan attended Evergreen Valley College, Oak Grove High School.

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