Joey Cooper work email
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Joey Cooper personal email
I’ve spent the last eight years designing technology in various spaces, ranging from journalism, to SaaS applications in automotive digital retailing, virtual health, federal consulting, and healthcare capital planning. The majority of that time has been spent leading usability and user experience for small to medium-sized organizations. Through those experiences I’ve learned to work efficiently, operationalize design practices, and mentor those I have the privilege to serve. I’m a relational leader with the heart of an advocate. I have an insatiable appetite for learning and growing those around me. I’m a big-picture thinker that loves diving into the data to create change, whether it be to improve design processes or user experiences. Through those experiences, I’ve learned how to work efficiently on tight budgets, be resourceful, and be a little scrappy to do whatever needs to be done to operationalize design practices while getting product out the door on tight deadlines. Whether that meant creating and rolling-out a design system, conducting usability testing on the latest feature, or overseeing design and implementation to standard by outsourced teams and resources. Each experience has helped shape me into the well-rounded product designer I am today.When I’m not working, you can find me at the local brewery with my dog Bubba, or playing bass guitar in my church worship band. You can find my work on Dribbble or Behance, and check out my blog for a glimpse into my process and the way I think. Or you can just message me directly!https://cooperjmdesign.com/https://www.behance.net/joeycooperhttps://dribbble.com/cooperjmdesign
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Lead Ux DesignerMediabarn, Inc. Oct 2021 - PresentArlington, Va, UsServed as UX Design Lead for IRS Online Account, a secure web application serving millions of U.S. taxpayers.Mentored a team of two designers, facilitated team planning and coordination, and conducted regular Figma training sessions.Launched and contributed to a design system built in Sketch to aid designers across various teams is creating more efficient and consistent deliverables.Implemented a repeatable task flow process to aid in user testing planning discussions with multiple cross-functional stakeholders, and clarify expectations for the design team.Led requirements gathering, visioning, and discovery workshops to develop a fully integrated in-app notifications feature.Oversaw all company philanthropic activities as a volunteer on the company events committee. -
Lead Ux Designer (Remote)Revalize Aug 2021 - Oct 2021Jacksonville, Florida, UsAcquired Attainia -
Lead Ux Designer (Remote)Attainia, Inc. Nov 2020 - Oct 2021Jacksonville, Florida, UsWorked as a UX team-of-one leading creative direction with multiple external design and development teams leading to an acquisition by Revalize.Developed UX Design strategy and guiding principles: making the application more intuitive, efficient, reliable, and powerful.Operationalized internal design practice by standardizing design workflow processes and with Jira, and introducing a design system built in Figma and implemented alongside development teams.Designed and implemented 10 new features in 12 months, while refining and improving the user experience of the application through usability and UI refinement efforts. -
Ux DesignerGlobalmed Telemedicine Sep 2019 - Nov 2020Scottsdale, Arizona, UsWorked as a UX team-of-one, interviewing stakeholders, designing solutions from research to release, and aligning with Software Development, Product Management, and Marketing.Transformed designer-developer hand-off process from powerpoints to interactive prototypes, reducing developer-time to complete code and implementation errors.Designed an EHR (Electronic Health Record) Integration system, allowing physicians and nurses to record vital patient information within a video conference session in a frictionless user experience.Collaborated with developers to address COVID-19 needs by designing a light-weight video-conferencing application for physicians to safely connect with patients on mobile devices.Created a Role-based Access Control interface to allow medical practice administrators to add and assign access permissions for users within their organization. -
Ux Business AnalystDealeron, Inc Jan 2019 - Aug 2019Rockville, Maryland, UsAdvocated for an internal Design System to improve design consistency and usability, which was implemented in three applications in six months.Led a usability testing initiative and conducted user feedback sessions for six projects.Conducted company-wide research survey to create benchmark usability metrics for future KPIs.Implemented and led bi-weekly OKR meetings to align the strategic direction of UX and front-end web development teams.Developed a business case and led the implementation of Pendo.io to study user analytics and product performance.Redesigned the user roles and permissions system from research to mock-ups with the goal of standardization and flexibility. -
Business AnalystDealeron, Inc Jul 2018 - Jan 2019Rockville, Maryland, UsDeveloped a strategic plan to launch the organizations first UX Team.Researched and proposed a process re-engineering plan for the cancellations department to improve operational efficiency, reduce waste, and improve customer experience.Implemented a work-units system and dynamic excel dashboard to analyze Jira data on designer workload per request.Used research findings to create and roll-out a strategic plan for a Design Support team focused on driving OCR, which led to a 50% reduction in original design team workload.Researched and redesigned the design team work categorization structure to accurately measure the business impact of design.
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Web Design Project LeadDealeron, Inc Nov 2017 - Jul 2018Rockville, Maryland, UsLed team of four designers focused on the maintenance of over 2,500 dealerships websites.Operated as the department queue manager, responsible for validating and delegating 1000+ requests per month.Interviewed five new candidates and trained all new team members.Assisted in the redesign of a vehicle gallery resources page which reduced load-time from over 1 minute to a fraction of a second.
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Front-End Web DesignerDealeron, Inc Nov 2016 - Nov 2017Rockville, Maryland, UsPerformed daily content updates to websites, maintained site compliance across a variety of manufacturers, and designed site build-outs for new customers.Worked intimately with various teams within a fluid and dynamic start-up environment.
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Ux Design InternUsa Today Jun 2016 - Aug 2016Mclean, Va, UsTested prototypes, annotated user testing videos, and compiled user research data to improve user experiences on enterprise and local-affiliate applications across devices.Worked in collaboration with various departments to create the 2016 Elections web experiences on USA TODAY website.Designed cross-platform interface modifications with a team of UX designers and architects. -
Web And Graphic Design InternSociety For Personality And Social Psychology (Spsp) Nov 2015 - Jun 2016Washington, District Of Columbia, UsDesigned all branding collateral for the associations annual 2-Day convention in San Diego, California.Worked with various departments to develop strategic marketing content for campaigns.Managed and updated content for the nonprofit associations two websites and main blog.Organized content for weekly e-marketing and e-mail communications with MailChimp. -
Graphic DesignerCreative Services At James Madison University Jan 2015 - Oct 2015Harrisonburg, Va, UsWorked on a team designing a variety of projects for the College of Health and Behavioral Studies and the College of Integrated Science and Technology. Projects included logos, website mock-ups, posters/large format displays, brochures, and info-graphics etc.
Joey Cooper Skills
Joey Cooper Education Details
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James Madison UniversityMedia Arts And Design With A Concentration In Converged Media -
Oakton High SchoolHigh School
Frequently Asked Questions about Joey Cooper
What company does Joey Cooper work for?
Joey Cooper works for Mediabarn, Inc.
What is Joey Cooper's role at the current company?
Joey Cooper's current role is Lead UX Designer.
What is Joey Cooper's email address?
Joey Cooper's email address is jo****@****nia.com
What schools did Joey Cooper attend?
Joey Cooper attended James Madison University, Oakton High School.
What are some of Joey Cooper's interests?
Joey Cooper has interest in Social Services, Web Design, Skiing, Fashion, Traveling, Snowboarding, Art, Surfing, Science And Technology, Music.
What skills is Joey Cooper known for?
Joey Cooper has skills like Web Design, Graphic Design, Adobe Creative Suite, Photoshop, Wordpress, Css, User Experience, Html, User Interface Design, Usability Testing, Web Content Management, Sketch App.
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