Joey Daniel Email & Phone Number

Qatar

Orchestrated a comprehensive overhaul of corporate policies to boost operational efficiency and ensure regulatory compliance. Established and automated a policy management system, cutting review timelines by 40% and enabling swift adaptation to changes. Led cross-functional teams to align policies with best practices, improving patient care quality and safety. Integrated Governance, Risk, and Compliance (GRC) principles to enhance collaboration and support corporate goals while managing risks. Developed a compliance program to ensure legal adherence, foster accountability, and improve care quality.Within the role of Acting Quality Manager: Revamped the Quality Improvement framework to strengthen the department’s role in promoting a culture of quality and safety. This included focusing on quality culture drivers, empowering champions, and advancing improvement methodologies. Developed and executed an integrated quality improvement plan targeting system-wide enhancements for both internal and external clients, including Patient Access, clinical outcomes, and occupational safety. Contributed to achieving diamond level accreditation from Accreditation Canada and securing the PCC commitment award. Enhanced and delivered the Quality Improvement training program, leading senior coordinators across 31 Health Centers to improve clinical and wellness services.Within the role of Acting Risk management and Patient Safety Director: Led the risk management and patient safety team in analyzing incidents and recommending improvements to prevent recurrence, enhancing safety and reducing adverse events. Conducted proactive risk assessments for new health centers and supported various departments in assessing risks, registering them in a central risk register, and developing management plans to address uncertainties and unforeseen events.

Taught a core “Health Management and Administration” course to junior and senior university students. Implemented community-based development and health promotion activities, and conducted analyses of national and community-level health studies.

Implemented a quality management system to streamline service improvements, optimize workflows, enhance efficiency, and elevate service quality in the hospital. Prepared the hospital for national accreditation by ensuring compliance with clinical, administrative, and regulatory standards, and managed policy and document updates. Led a comprehensive patient safety program, promoting incident reporting and investigations to address trends and improve safety. Advanced proactive risk management through training on risk assessment methodologies like FMEA and developing risk management plans. Managed staff-related incidents, maintained occupational health and safety records, and oversaw the radiation safety program, ensuring staff exposure was monitored and safety measures were consistently applied.

Managed the Data collection and data entry team. Conducted Data Analysis. Co-author of the National Cancer Registry 2004 Report.

Conducted an environmental scan of hospital waste management practices, including internal policies, costs, and relevant national and international regulations and standards. Performed audits and gap analyses based on the scan, and developed recommendations to address identified gaps, reinforce compliance, and reduce waste management costs and preventable losses.

Established collaborative relationships with pathologists, oncology service heads, and hospital directors across Lebanon to support the national cancer registry. Collected national cancer data using both active and passive capture systems, cleaned and analyzed the data, and co-authored the 2003 national cancer registry report.

Managed the installation of an electronic data collection tool and oversaw the data collection process from catheterization labs nationwide, ensuring timely and seamless reporting. Cleaned and analyzed the data, provided regular progress reports to the national registry committee, co-authored the national report, and prepared findings for presentation at national medical research conferences.

Supported the development of national health campaigns and education programs by researching health issues, gathering demographic and behavioral data, and designing educational materials to raise awareness and promote behavioral change. Assisted in implementing national disease registries by developing and automating data collection tools, cleaning and analyzing data, and co-authoring national reports.

Mph, Health Management & Policy

Bs, Health Promotion