Joseph Ferguson Email & Phone Number

Charlotte, North Carolina Area

• Assisting in developing custom software applications for companies to help improve business planning, operations, and processes. • Working with Consumer Packaged Goods (CPG) companies to implement the software into the client’s environment and providing support to ensure proper delivery of software throughout the course of the engagement.• Leading design and status meetings with clients to ensure that proper requirements/specifications are being taken to ensure strong solutions are built.• Documenting and testing deliverables for each client through every stage of the software development lifecycle. • Acting as the bridge between client and technical team to ensure requirements are understood for a successful implementation. • Technologies used: Custom Trade Promotion Management Software (Exceedra Professional Plus), Visual Studio, TFS, SQL Server Management Studio, JIRA for issue tracking, Octopus for automated deployments.

Charlotte, North Carolina

• Developed Manufacturing Execution Systems (MES) software customizations for client projects to deliver successful business outcomes. • Assisted in the creation of system designs and functional specifications.• Diagnosed and helped resolve issues across the entire scope of the solution including executing testing activities where required. • Performed data migration and data conversion activities where required, including supporting client cutover and go live activity. • Technologies used: Visual Studio, TFS, SQL Server Management Studio, and custom Camstar software for designing and developing solutions.

Indianapolis, Indiana Area

• Performed program design, development, unit testing, and defect correction. • Assisted in analyzing the user’s needs and problems required for developing and maintaining information systems.• Technologies used: Oracle SQL Developer, Oracle PL/SQL, MS Access, and MS Excel.

Bloomington, Indiana Area

• Worked in a team to design websites, databases, and other web applications for non-profit organizations around Bloomington, Indiana serving as the head of website designers for all teams. • Technologies used: Adobe Dreamweaver, Adobe Photoshop, Drupal, WordPress, and MS Access.

Bloomington, Indiana Area

• Provided technical assistance in the 100+ UITS labs; provided direct assistance to customers of the student computing labs for questions relating to software, hardware, and computer peripheral equipment. Technologies used: Adobe Creative Suite, Microsoft Office, and working with various computer hardware.

Plainfield, In

• Prepared various decals for installation. Peeled off the excess from decal, pre-masking the decals, cutting off the excess around the masking, and organized them for either shipment or installation. Worked in teams to solve problems while on the job.

Indianapolis, Indiana Area

• Handled money while selling parking tickets to customers as they enter the racetrack. Provided a friendly atmosphere for the customers.