Joey F. Email & Phone Number

San Diego, California, United States

Hand-selected to turn around failing business unit. Restructured processes and system architecture, accelerating performance by +90% on critical KPAs over 12 months. Managed P&L, strategy, four direct management reports, and three departments. Reports to the Executive Director.• Designed/ launched customer success framework and associated tools and systems, increasing department effectiveness by +300%• Built and leveraged a complex portfolio of partners/vendors to create customized end-customer solutions, increasing customer satisfaction by 65% with an 81% NPS • Expanded product mix by 582% while increasing customers served 6X over a period of 18 months • Launched customer application, driving end-user engagement by +300%

San Diego, California, United States

Post Bacc Program - BiochemistryPrerequisite courses for medical school while assisting with two research projects and leading another. My current focus is on NHE1 proton-pump inhibitors and the effects of palmitoylation of cysteine's in the amino acid chain. NHE1 is contributed to lung fibrosis and forms of cancer growth.

Greater San Diego Area

Led operations and strategy for a newly formed acquisition arm, identifying, acquiring, and restructuring underperforming organizations. Led 10 direct reports, and reported to the CEO.• Grew portfolio revenue by 40% via operating model redesign (work, system, people, and strategy) • Decreased cost by 25% by creating a shared service support model/ reducing overhead • Created the legal framework and licensure required to build a diverse (multi-industry) conglomerate, allowing for 2 acquisitions that were previously unattainable • Created acquisition framework to address financial, legal, HR, and employee issues during the acquisition process, accelerating purchase timelines and shortening the new company onboarding period by 20% • C-level partner/advisor, driving digital transformation efforts for portfolio companies

San Diego, California

Led teams ranging from 25 to 3,000 employees, 10 departments, 6 direct reports, and a portfolio of senior US and foreign partners in the execution of complex multinational operations. ▪ Led project management team in the execution of 500 complex multinational projects valued between ($500K - $5M each) to a 99.6% success rate.▪ Restructured new hire onboarding process, shortening time to value for new employees by 20%.▪ Introduced new competency to all West Coast SEAL teams (1,500 employees) and drove end-user adoption, increasing organizational effectiveness by 15%▪ Conducted global special operations with multiple awards for performance/service

San Diego, California

Lead a team of 10 full-time employees and 30 independent contractors with various backgrounds and professional certifications.Managed profitability with gross revenue of < $1 Million and kept profit margins above 30% while simultaneously increasing brand recognition through efficient operations and putting employees first with extremely competitive wages, salaries, and company perks that increased retention, purpose, and productivity.Developed, maintained, and instilled trust and daily comminutions in the current and future clients and potential investors in various new projects.Maintained the integrity and timeliness of company financials in accordance with surety, joint venture, and bank requirements thus providing working capital and bonding availability.Reengineered the finance function, streamlined the internal control system and developed a company SOP manual reducing training time for incoming staff and efficient document control.Managed all financial activities according to GAAP, including income recognition thus resulting in gaining the confidence of external auditors and thus few or no audit journal entries.Established an excellent cash management system to forecast cash needs, and invested excess cash into revenue-generating procedures, marketing activities, or employees.Provide timely and accurate reports which instilled confidence in joint venture partners for a relationship. Provides leadership in the development for the continuous evaluation of short and long-term strategic financial objectives through various current.

Provided emergency care based on an advanced assessment and the formulation of a field impression, including basic and advanced skills focusing on the acute management and transportation of the broad range of patients who access the emergency medical system. This may occur at an emergency scene until transportation resources arrive, from an emergency scene to a health care facility, between health care facilities, or in other healthcare settings.