● Captured 300+ system requirements for developers to conduct activities on the Children’s Health Insurance Program Application System (CAPS) and Electronic Client Information System (eCIS) for a department of health and human services client. ● Demonstrated skills and proficiency by showcasing strong leadership and managerial skills in leading small teams (1-3).● Managed a group of 50+ stakeholders from statewide health and human services program offices throughout various projects in a client-facing role.● Designed for 150,000+ Children’s Health Insurance Program (CHIP) individuals to transition to the eCIS system of 3,000,000+.● Operated projects throughout the SDLC on the CAPS and eCIS systems for a department of health and human services client.● Provided business, functional, and technology expertise to Health and Human Services clients effectively and efficiently.● Led the authoring of multiple Request for Proposals (RFPs) with senior leadership and successfully had winning bids totaling $2,500,000+.● Created a reference catalog of forms and notices that will serve as a client accelerator on correspondence engagements.

● Managed Multi-Channel Listing Software by handling platform use from inventory to marketplace using ChannelAdvisor. ● Handled sourcing inventory from suppliers, determined best route for shipping products, and created supply chain of vendors.● Operated contract negotiations with FedEx, UPS, and USPS; expertise in shipping zones, dimensions, and charges for products.● Displayed versatility by managing social media through content creation, advertisement experience, and Facebook Analytics.