• Experience building Lightning Web Components and integrating them with both VisualForce and Aura components.• Built a complex subscription and notification system that offered delivery methods via Chatter, Email, and Twilio SMS.• Responsible for leading projects and providing technical solutions for large clients.• Served as technical lead on a Lotus Notes to Salesforce migration in Lightning Experience.• Performed a thorough analysis and provided a detailed strategy for migrating data and metadata for a company that wanted to go from a shared environment with multiple corporate entities to a dedicated new org.• Implemented a Lightning community with custom Lightning components and a SAML based SSO solution with a 3rd party provider.

Manage all Salesforce administration and development. Manage and support many integrations running on Dell Boomi's middleware platform.

Responsible for leading a team of developers to build a new product offering on the Force.com platform.

Responsible for developing customized solutions on the Salesforce.com platform to meet the demands of highly complex and unique business requirements.

Responsible for all system administration, custom development, and integrations related to the Salesforce.com platform. Major projects include several Apex nightly automations and a highly customized customer and partner portal.

*Administer over 650 SFDC users*Apex development to facilitate complex business logic*VisualForce development to support complex user interface needs*Maintenance of HTML/Java-Script based S-Controls*C# development of custom in-house solution to support data migration requirements from different internal business systems*Intricate knowledge of well-known document generator Conga Composer

*Manage 15+ vendor accounts including a Gold Partner relationship with Microsoft*Responsible for leveraging new technologies that can benefit the company*Manage technology costs within budget

• Delivered an image hosting web portal written in Visual Basic 2005 and ASP.NET 2.0 integrating Remedy AR System via web services and workflow• Deployed a web service written in Visual C# that integrated data from our customer database with Salesforce.com CRM in real time.• Deployed a web service written in Visual C# that gathered data from our customer database and posted XML results• Custom development of Remedy AR System• Performed business analyst duties to identify and translate needs into the Remedy implementation• Installation and configuration of Remedy Mid Tier and IIS 6.0 on Windows 2003 server platform• Extensive experience with Crystal Reports XI reporting and analysis• Implementation and customization of Salesforce.com CRM software• Experience with SQL 2005 integration services.

• Responsible for writing a thorough knowledge base for a proprietary Autobase CRM software• Incorporated a customized knowledge base console for the support center• Implementation of features such as an assignment engine, email capabilities, and ticket related support Activities• Installation and configuration of Mid Tier 6.3 and IIS 6.0 on Windows 2003 server platform• Experience with reporting from different data sources such as Remedy AR System, SQL Server, MS Excel, and the manipulation of Toshiba CTX phone reporting software

• Technical support of proprietary Autobase CRM software• SQL database troubleshooting on SQL Server 2005 and Advantage database engines

• Helpdesk support of more than 20,000 customers• Support of hundreds of applications including: Lotus Notes, Roaming Notes, VPN, Citrix applications, mainframe applications, Microsoft Office suite, and many web-based applications

• Tier 1/2/3 desktop and LAN support• Administration of Novell Netware users and printers• Administration of Lotus Notes users and development using Lotus Domino