General Manager
CurrentResponsible since pre-construction for the club's overall direction, coordination, operation, and success• Manage membership acquisition and retention, revenue and expenses on a daily basis, resulting in top revenue producing club in the state of Illinois, with over 1500 members• Ensure the club meets or exceeds financial goals; with a monthly average of $30,000 in gross personal training sales• Provide daily support to 12 team members, and offer ongoing leadership, motivation, and professional development opportunities• Oversee staff, and set clear expectations through Key Performance Indicators (KPI's), measuring which departments are meeting or exceeding goals• Manage financial budgets with planning, forecasting, and revenue generation from various club departments• Demonstrate a positive attitude and ensure Department Heads and team members are providing the highest level of customer service, cleanliness, and financial performance