Joff Ames

Joff Ames Email and Phone Number

Food and Beverage Brand and Project Manager @ StiR Creative Collective EMEA - Brand F&B Hilton
Norwich, GB
Joff Ames's Location
Norwich, England, United Kingdom, United Kingdom
About Joff Ames

Visionary General Manager and Operations Leader with over 20 years of expertise in driving business growth, operational efficiency, and strategic development across diverse sectors, particularly within the FMCG industry. I have a proven track record of leading high-volume operations, optimising P&L management, and achieving significant revenue growth through innovative business development and strong account management. My strengths lie in transforming businesses through strategic leadership, enhancing customer satisfaction, and fostering high-performing teams. Passionate about delivering continuous improvement, I thrive in fast-paced environments and am dedicated to achieving exceptional results. Additional credentials, include:- Level 3 in Intermediate Food Safety (Personal Licence Holder)- IOSH Managing Safely- Situational Leadership- Project Management - Coaching and Feedback- Store Operations- Customer Service- Business Development- Account Management- Brand Development- Market Knowledge and Competition- Customer Relationship Management CRM

Joff Ames's Current Company Details
StiR Creative Collective EMEA - Brand F&B Hilton

Stir Creative Collective Emea - Brand F&B Hilton

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Food and Beverage Brand and Project Manager
Norwich, GB
Joff Ames Work Experience Details
  • Stir Creative Collective Emea - Brand F&B Hilton
    Food And Beverage Brand And Project Manager
    Stir Creative Collective Emea - Brand F&B Hilton
    Norwich, Gb
  • Stir Creative Collective Emea
    Project Manager
    Stir Creative Collective Emea Sep 2024 - Present
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  • Beavertown Brewery
    Operations Manager
    Beavertown Brewery Jun 2022 - May 2024
    Operations Manager June 2022 - May 2024Optimised operational efficiency and service quality by implementing strategic initiatives, resulting in enhanced guest satisfaction and streamlined processes. Led cross-functional teams in successfully executing high-impact projects, and improved financial performance through effective P&L management and cost reduction strategies. Spearheaded process innovations that drove continuous improvement and fostered a culture of excellence.
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  • Booker Group
    General Manager Operations
    Booker Group Jan 2017 - Jun 2022
    Norfolk, England, United Kingdom
    Drove £10M in sales with an 11% year-on-year growth, generating over £1M in new business. Strengthened client relationships, leading to a 20% increase in repeat business and above-target growth in managed accounts. Improved operational efficiency through process optimisation and improved inventory management systems that reduced stock discrepancies by 15%. Achieved a £150K reduction in overheads through strategic financial management and cost control measures.
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  • Booker Group
    Operations Manager / Delivery Manager
    Booker Group Mar 2013 - Dec 2016
    Norfolk, England, United Kingdom
    Achieved significant reductions in overheads through targeted cost-control initiatives and optimised branch financial performance. Enhanced delivery efficiency and service quality by introducing process improvements, resulting in increased delivery volume and superior customer service. Ensured fleet compliance and safety while maintaining high operational standards and financial oversight.
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  • Kmart Australia Limited
    General Manager Operations
    Kmart Australia Limited Mar 2012 - Jan 2013
    Auckland, New Zealand
    Successfully managed high-volume retail operations, driving operational excellence in cash control, pricing, and supplier processes. Directed a range of projects that aligned with organisational goals, ensuring compliance with regulatory requirements and achieving strategic objectives. Promoted a safety-focused environment, maintaining high standards of operational efficiency and regulatory compliance.
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  • Booker Group
    Senior Business Development Manager
    Booker Group Jan 2010 - Jul 2011
    Norwich, England, United Kingdom
    Led business development efforts that resulted in a 25% increase in customer sales and significant market share growth. Developed and executed marketing strategies based on in-depth market analysis, enhancing brand positioning and driving revenue growth. Improved sales performance through effective performance management and implementation of key KPIs, boosting customer satisfaction and achieving business targets.
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  • Makro
    Assistant General Manager
    Makro Dec 2007 - Jan 2010
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  • Makro Ssw Ltd
    Managerial Roles
    Makro Ssw Ltd Oct 2003 - Dec 2007
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  • Booker Group
    Duty Manager
    Booker Group Oct 2003 - Dec 2007
    Fresh Food, Non Food, Dry Goods and Front of House
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  • Comet Group Plc
    Administrations / Sales Manager
    Comet Group Plc Dec 1998 - Aug 2003

Joff Ames Education Details

  • Thorpe St Andrew High School
    Thorpe St Andrew High School

Frequently Asked Questions about Joff Ames

What company does Joff Ames work for?

Joff Ames works for Stir Creative Collective Emea - Brand F&b Hilton

What is Joff Ames's role at the current company?

Joff Ames's current role is Food and Beverage Brand and Project Manager.

What schools did Joff Ames attend?

Joff Ames attended Thorpe St Andrew High School.

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