Joseph F. Email & Phone Number

United States

As a Project Manager I design and deliver AI and HPC solutions that deliver maximum business value. I work with our team of hardware and software engineers to build compute, storage, and network systems that increase ROI, reduce TCO, and maximize scalability and uptime.

Channel Sales, Account Management of hardware and software solutions for enterprise, datacenter, and distributed workforce.

San Francisco Bay Area

As a Technology Service Manager I manage the customer relationship, helping clients derive maximize value from their Dell products and services by maximizing availability and decreasing IT cost. Use of ITIL / ITSM principles. Use of Salesforce to manage account strategies and to find new revenue. As a TAM we advise customers on IT strategy, purchasing.

• Engineered ERP and Business Intelligence software providing Actionable intelligence. Responsibilities included Product management, Technical Marketing, Pricing and Competitive Analysis, Sales and Marketing. As the.
• Mapped business requirements to IT Architectures
• Integrated CRM and ERP systems to build Business Intelligence Apps
• Creation of KPIs to analyze market position / competition
• Cloud / SaaS and On-premise, and Mobile Apps ( iPhone, Android )
• Proof of Concept

Architecture of IT solutions mapping business requirements to technology solutions. Working directly with managers, director, and C-Level executives to understand technical needs. Development of proof of concept POC demonstrating strengths of our technology solution versus competitors. Configuration, Pricing, and Quoting CPQ of solutions. Collaboration.

• Managed the Strategy and Operations of an International online gaming and hosting organization. Designed network ( MPLS VOIP ), security, and storage infrastructure, oversaw SLA and SOX compliance. Customers included.
• Selected and purchased hardware and software solutions to meet business objectives.
• Ordered voice and data Circuits to support multiple business locations (t-1, frame relay, OC-3, Ethernet)
• Designed a flexible security policy that met both business and IT security needs
• Equipment installation and configuration
• Maintenance and support of the Server, network and voice infrastructure

Project Management of Internet E-commerce web solutions and systems. Company's Web services generated sales leads enabling our clients to effectively monetize opportunities in a timely and cost effective manner. Markets included Mortgage, Real Estate, Auto, Banking.

Designed, Inplementation, and troubleshooting of Mobile services for Fortune 500, public safety, government, and transportation organizations. Clients included Dept of Justice, Caltrans, San Francisco PD, Santa Clara County Sheriff, San Raphael PD, Milbrae and San Bruno Fire Depts, TriValley Public Safety, Yolo Country, Sacramento PD, Stockton PD.

• Designed, implemented, and supported Applications, Servers, and Telecommunications Services. Handled the implementation process including network redesign, security assessment and implementation, server assessment and.
• Recommended hardware and software solutions to meet business requirements
• Creation of Statements of Work, bill of materials, project plans, and budgetary requirements.
• Designed and Supported IP, Ethernet, MPLS, ATM, Frame Relay networking solutions
• Installed and configured Cisco routers and switches
• Installed and configured HPOV network management software on Unix and Windows

San Francisco

• A telecommunications company providing data and voice equipment to service provider environments.Sr. Network and Systems Engineer – Government and Corporate AccountsDesign, implemention and support of end-to-end IT.
• Evaluation of bandwidth and QoS specifications for ATM and Frame Relay backbones.
• Installation and troubleshooting of Cisco routers, switches, and VPN solutions
• Supported VOIP networks using Cisco gateways and Lucent’s IP Navigator-MPLS routing solution.
• Customer turnups and network analysis using Lucent’s NavisCore and NavisXtend network management solution for circuit provisioning and network analysis.
• Working knowledge of Lucent’s CNM Gateway solution allowing customer self-provisioning and report generation, eliminating additional company overhead.

Created curriculum and delivered in class and online technical training for a 13 state region. As a Sr. Engineer, provided network and voice engineering and support for all optical, wireless, voice, mail, DNS, news, DSL services, routing and switching services.

Supported the day to day operations of a collegiate multimedia lab for education and design students. Installed, configured, and maintained Windows and Apple PCs, printers, scanners, and software.