Joanne Fung, Mc, Canadian Certified Counsellor Email and Phone Number

- General counselling

- Provided mental health support for students and parents.

- Provided customer support, data reporting/analytics and troubleshooting.- Collaborated with different teams in integration (including NetSuite) and auditing process (SOC 1 & 2).- Application/system integration using Oracle NetSuite.- Involved system testing in multiple environments.

- Provided help in crisis line for Calgary Women’s Emergency Shelter.- Performed risk assessment to provide interventions and transfer/refer for clients based on situationsover the phone.

- Led WCCAC Children Ministry programs during COVID period from 2020 to 2022.- Worked with ministry leaders to oversee WCCAC Children Ministry and its varies departments/areas- Collaborated with teachers, helpers and parents for ongoing enhancement in Children Ministry- Developed, executed and maintained health & safety policies during COVID pandemic situations (2020-2022) with other ministries helpers- Coordinated helpers, materials and video production for online children… Show more - Led WCCAC Children Ministry programs during COVID period from 2020 to 2022.- Worked with ministry leaders to oversee WCCAC Children Ministry and its varies departments/areas- Collaborated with teachers, helpers and parents for ongoing enhancement in Children Ministry- Developed, executed and maintained health & safety policies during COVID pandemic situations (2020-2022) with other ministries helpers- Coordinated helpers, materials and video production for online children worship (2020-2021)- Prepared curriculum, training and teaching for children worship and bible school classes- Coordinated, trained and developed ministry helpers in teaching, routine operations and junior choir- Coordinated and managed programs for VBS summer camp (2017) and annual summer conference (2014-2019)- Worked in MS O365 environment for daily ministry operations- Managed online meetings and video conferencing using Zoom and MS Teams- Helped in User Acceptance Testing (UAT) for children ministry web application- Helped as backup IT deskside support (software/hardware) for office staff and pastors- Hosted and conducted volunteer training, parenting workshops and annual ministry convention- Helped as a member of WCCAC Plan To Protect governance committee for Children Ministry Show less

- Practiced individuals and couples therapy.- Worked in several different administrative tasks including invoicing and scheduling.

- Worked in billing system provisioning, enhancement & support- Conducted testing and troubleshooting- Collaborated with other teams for system maintenance- On call support