As the Business Development Manager at Proteus Technologies, I am dedicated to driving growth and operational efficiency through tailored ERP solutions that meet the unique needs of businesses. With over 8 years of experience in competitive, target-driven environments, my expertise lies in sales, collections, and lead generation, ensuring that we deliver measurable results and sustainable success.

Managed end-to-end business operations and processes to ensure efficiency andeffectiveness.• Developed and executed comprehensive strategic sales plans to drive corporate andB2B sales growth.• Designed and optimized products and customer journeys to enhance customerexperience and satisfaction.• Oversaw IT and web development projects to ensure alignment with businessobjectives and seamless digital experiences for customers.• Managed digital marketing initiatives to support sales objectives, including online campaigns, social media, andcontent marketing.• Developed and implemented effective customer retention strategies.• Implemented CRM systems to track sales activities, manage customer relationships,and report on sales performance.

Generated new business opportunities through cold calls, messages, and emailcampaigns to connect with prospective clients and partners.• Analyzed customer personas and target audience demographics to generate leads.• Collaborated with sales teams to identify and convert prospective customers.• Tracked contacts and opportunities, preparing Sales pipeline reports using CRMtools.• Participated in tradeshows to meet leads, build and maintain professionalrelationships, and assist in coordinating activities.• Qualified leads and prospects, tailoring solutions to their specific needs, leading to ahigh conversion rate.• Conducted outbound calls and emails to potential clients, resulting in numerousnew meetings and product demos.• Built and maintained strong relationships with prospective clients, ensuring asmooth sales process and high client satisfaction.• Prepared and delivered compelling sales presentations and productdemonstrations, contributing to an increase in closed deals.• Conducted market research and competitive analysis to identify new businessopportunities and contribute to market growth.• Tracked and reported on sales activities, lead generation efforts, and progresstowards targets using CRM software, leading to improved sales strategies andperformance.• Worked closely with the marketing team to align lead generation efforts withmarketing campaigns, resulting in an increase in lead quality.• Diligently followed up with leads and prospects, effectively moving them throughthe sales funnel and reducing the sales cycle.

Keep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding paymentsLocate and contact consumers to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate trust relationships with debtors when possible to avoid future issuesUpdate account status and database regularlyComply with requirements when legal action is unavoidable

Keep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding paymentsLocate and contact consumers to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate trust relationships with debtors when possible to avoid future issuesUpdate account status and database regularlyComply with requirements when legal action is unavoidableKeep track of assigned accounts to identify outstanding debts Plan course of action to recover outstanding payments Locate and contact consumers to inquire of their payment status Negotiate payoff deadlines or payment plans Handle questions or complaints Investigate and resolve discrepancies Create trust relationships with debtors when possible to avoid future issues Update account status and database regularly Comply with requirements when legal action is unavoidableSkills: Exceptional ability to communicate with consumers to negotiate payment plans