Jogesh Nandikkara Email & Phone Number

Mumbai, Maharashtra, India

• Do demos of the product to potential customer end to end, co ordinate with them for the next steps,collect their feedback and suggestions
• Do Gap study of potential customer by visiting their hospital, understand their process, mapping to the current process, filling in the gaps with development team
• Direct the development team with the functional knowledge as to how the flow should be
• Testing and approving the new featured developed

Mumbai, Maharashtra, India

Formed and led a 10-member team to optimize operations, elevate customer experience, and manage internal/external relationships at client sites.Orchestrated business activities, unearthed growth prospects, and directed quality control endeavors.Championed customer retention strategies, supervised contracts, and presented findings to stakeholders.Mentored.

Mumbai, Maharashtra, India

Engaged with clients and internal teams to oversee project implementation comprehensively, guaranteeing successfuloutcomes.Led project kick-offs, aligning expectations and milestones. Proactively managed implementation, resolving issues promptly.Adhered to scope, schedule, and budget, factoring in client needs and change management.Fostered.

Mumbai, Maharashtra, India

Engaged with clients and internal teams to oversee project implementation comprehensively, guaranteeing successfuloutcomes.Led project kick-offs, aligning expectations and milestones. Proactively managed implementation, resolving issues promptly.Adhered to scope, schedule, and budget, factoring in client needs and change management.Fostered.

Bengaluru Area, India

Provide technical application support to end users located in multiple hospitals across United States from offshore.Diagnose and troubleshoot McKesson Patient Folder issuesPerform health checkups, Hub and ticket monitoring.Work on Incident Management TicketsOpen tickets with server team on issues.Work on Requests Tasks and Service Requests.Provide.

Mumbai, Maharashtra, India

Building a strong relationship with client and translating business requirements into system requirements and system settings.Documentation of business requirements, analyzing impact of the changes, preparing functional and technical specifications. Development, configuration and performing unit tests as well as user training Involved in implementing.

Mumbai, Maharashtra, India

Setting up a new IT infrastructure for the HospitalAnalyzing the gaps in the Hospital Management System (HMS) system being used in the hospital, suggest methods and processes to reduce the gap.Managing the Hospital Management System (HMS) and ensure its working 24X7Successfully implemented a new HMS system replacing the old system in Indoor,Outpatient.

Kuwait

Actively playing leading role in many new product development projects.Successfully launched many products and new color system in the market as part of a team. Presentation of products developed to the other departments and cost reduction exercisesCo ordination with production department on daily quality control and color management functions.Actively.

Worked as part of a project team on various intranet software applications, web applications and various application software.

Master Of Business Administration - Mba, Information Technology, First

Master Of Management Studies (Mms), Information Technology, 64.57

Masters Of Mangement Studies, Information Technology, First Class

Activities and Societies: Was part of various events as technical support St. Francis Institute of Management and Research is a Management.

B.Sc, Chemistry

S.S.C, 10Th