As an Outbound Advisor at Carpenters Group, I provide excellent customer service and legal advice to clients who have suffered personal injury or property damage. I work with a team of professional and compassionate lawyers, solicitors, and claims handlers, who help clients navigate the complex and stressful process of making a claim. I use my communication, negotiation, and problem-solving skills to ensure that clients receive the best possible outcome for their cases.I have a strong academic background in business administration and management, with a focus on airport operations. I completed my MBA degree from the University of the West of Scotland in 2022, where I learned how to apply strategic, financial, and operational concepts to real-world scenarios. I also have a BBA degree from the University of Petroleum and Energy Studies, where I gained in-depth knowledge of the aviation industry and its challenges and opportunities. I am passionate about learning new skills and technologies, and I have obtained multiple certifications in digital marketing, supply chain management, and airport ramp service. I am motivated to pursue a career in the legal services sector, where I can leverage my domain expertise, customer service skills, and business acumen to make a positive difference for clients and society.