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Johan A. Email & Phone Number

Incident Manager at AXA UK
Location: Greater Liverpool Area, United Kingdom, United Kingdom 8 work roles 2 schools
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Current company
Role
Incident Manager
Location
Greater Liverpool Area, United Kingdom, United Kingdom
Company size

Who is Johan A.? Overview

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Quick answer

Johan A. is listed as Incident Manager at AXA UK, a company with 1363 employees, based in Greater Liverpool Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Johan A..

Johan A. previously worked as Outbound Advisor- Solicitors Motor ( Accident ) Claims at Carpenters Group and Customer Experience Specialist at Serco. Johan A. holds Master Of Business Administration - Mba, Business Administration And Management, General from University Of The West Of Scotland.

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Email format at AXA UK

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AXA UK

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Profile bio

About Johan A.

As an Outbound Advisor at Carpenters Group, I provide excellent customer service and legal advice to clients who have suffered personal injury or property damage. I work with a team of professional and compassionate lawyers, solicitors, and claims handlers, who help clients navigate the complex and stressful process of making a claim. I use my communication, negotiation, and problem-solving skills to ensure that clients receive the best possible outcome for their cases.I have a strong academic background in business administration and management, with a focus on airport operations. I completed my MBA degree from the University of the West of Scotland in 2022, where I learned how to apply strategic, financial, and operational concepts to real-world scenarios. I also have a BBA degree from the University of Petroleum and Energy Studies, where I gained in-depth knowledge of the aviation industry and its challenges and opportunities. I am passionate about learning new skills and technologies, and I have obtained multiple certifications in digital marketing, supply chain management, and airport ramp service. I am motivated to pursue a career in the legal services sector, where I can leverage my domain expertise, customer service skills, and business acumen to make a positive difference for clients and society.

Current workplace

Johan A.'s current company

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AXA UK
Axa Uk
Incident Manager
london, greater london, united kingdom
Website
Employees
1363
AeroLeads page
8 roles

Johan A. work experience

A career timeline built from the work history available for this profile.

Incident Manager

Current

Bolton, England, United Kingdom

Incident Oversight:Manage the full lifecycle of motor claims incidents, from initial notification to final resolution.Ensure timely investigation, documentation, and processing of all motor claims incidents.Serve as the primary contact for all stakeholders involved, including customers, repair centres, adjusters, and legal teams.Claims Processing:Assess.

Aug 2024 - Present

Outbound Advisor- Solicitors Motor ( Accident ) Claims

Liverpool, England, United Kingdom

Key Responsibilities:Claim Processing:Handle outbound calls to claimants, insurers, and other relevant parties.Collect and review claim documentation, including police reports, photographs, and repair estimates.Assess the validity of claims and determine coverage under the policy terms.Customer Service:Provide clear and accurate information to claimants.

Jan 2024 - Jun 2024

Customer Experience Specialist

United Kingdom

Department of Energy Security and Net Zero -- GOV.UKKey Responsibilities:Customer Engagement:Act as the primary point of contact for customers, handling inquiries, complaints, and feedback via phone, email, chat, and social media.Provide personalized support and resolve issues promptly to ensure a positive customer experience.Customer Feedback and.

Nov 2023 - Jan 2024

Shift Manager

Great Homer Street Liverpool

Team Leadership:Supervise and manage employees during shifts.Delegate tasks effectively.Provide training, guidance, and support to ensure high performance and adherence to standards.Operational Management:Oversee daily operations for smooth workflow.Manage inventory levels and place orders as needed.Ensure compliance with health, safety, and company.

May 2023 - Aug 2023

Kyc Qc Administrator

London, England, United Kingdom

Key ResponsibilitiesKYC Quality Control:Conduct thorough QC checks on KYC documentation to ensure compliance.Validate customer identification documents.Report any discrepancies or inconsistencies.Compliance and Regulatory Adherence:Ensure KYC records meet regulatory and internal compliance standards.Stay updated on KYC and AML regulatory changes.Assist in.

Mar 2023 - May 2023

Amazon Fc Associate & Workforce Admin

Liverpool, England, United Kingdom

Key Responsibilities:Employee Records Management:Maintain and update employee records in the HR system, including personal details, job titles, and employment history.Ensure accurate and timely data entry and record-keeping.Recruitment Coordination:Assist in the recruitment process, including posting job openings, screening resumes, scheduling interviews.

Sep 2022 - Jan 2023

Customer Service Specialist

Amna Tours And Travels

Kerala, India

A Customer Service Representative, or Customer Service Specialisthandles customer interaction for an organisation. Their top duties includeresolving customer complaints, responding to phone call and emailrequests and maintaining customer service records.

Apr 2020 - Jul 2021

Security Executive Officer

Goa, India

Providing Safety Measures to Aerodrome and Aircraft with advancedknowledge from BCAS (Bureau of Civil Aviation Security) Indiasecurityexecutive efficiently maintains the security environment while coordinatingairline operations. The individual constantly assess risks and ensuremaintenance of security standards while efficiently handling passengers,cargo.

Nov 2019 - Mar 2020
Team & coworkers

Colleagues at AXA UK

Other employees you can reach at axa.co.uk. View company contacts for 1363 employees →

2 education records

Johan A. education

Master Of Business Administration - Mba, Business Administration And Management, General

An MBA (Master of Business Administration) is a graduate degree focused on building leadership skills and learning business principles..

Bachelor Of Business Administration - Bba, Airport Operations

This course prepares students to undertake varied roles within the tourism sector. The program includes independent tour agencies.

FAQ

Frequently asked questions about Johan A.

Quick answers generated from the profile data available on this page.

What company does Johan A. work for?

Johan A. works for AXA UK.

What is Johan A.'s role at AXA UK?

Johan A. is listed as Incident Manager at AXA UK.

Where is Johan A. based?

Johan A. is based in Greater Liverpool Area, United Kingdom, United Kingdom while working with AXA UK.

What companies has Johan A. worked for?

Johan A. has worked for Axa Uk, Carpenters Group, Serco, Tim Hortons, and Barclays.

Who are Johan A.'s colleagues at AXA UK?

Johan A.'s colleagues at AXA UK include Kevin Horton, Kate Clark-Knight, Sharne Hardman Cert C.I.I., Rachel Lawton, and Clara Dryden, M.Ed, Mcipd.

How can I contact Johan A.?

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What schools did Johan A. attend?

Johan A. holds Master Of Business Administration - Mba, Business Administration And Management, General from University Of The West Of Scotland.

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