Customer Experience Specialist
Current
Mar 2023 - Present
AeroLeads people directory · profile
Johan Arieff Email & Phone Number
Customer Service Specialist
at
Agoda
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Service Specialist
Location
Petaling Jaya, Selangor, Malaysia
Company size
Who is Johan Arieff? Overview
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Quick answer
Johan Arieff is listed as Customer Service Specialist at Agoda, a company with 3929 employees, based in Petaling Jaya, Selangor, Malaysia. AeroLeads shows a matched LinkedIn profile for Johan Arieff.
Johan Arieff previously worked as Customer Experience Specialist at Agoda and Customer Service Specialist at Igt Solutions Sdn. Bhd. - American Airlines Division. Johan Arieff holds Diploma, Architecture from Kolej Metropolitan.
Company email context
Email format at Agoda
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Agoda
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Profile bio
About Johan Arieff
I am a versatile and patient individual who truly believes in the value of asking ‘why?’ but with theexpectation of having or finding creative and effective solutions. Black and white, step by step directions are great, but I am fully capable of being compliant and operating without being told when, where or how.
Listed skills include Customer Service, Microsoft Office, Management, Microsoft Excel, and 17 others.
Current workplace
Johan Arieff's current company
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Agoda
10 roles
Johan Arieff work experience
A career timeline built from the work history available for this profile.
Customer Service Specialist
Igt Solutions Sdn. Bhd. - American Airlines Division
REFERAL: MUHAMMAD HANIF ALIAS (CC MANAGER) + 60 19-591 9286Received Reservations training for the American Airlines Chat platformReceived Customer Relations training for the American Airlines post-flight recovery e-mailteamReceived AA.com Web Support training for the American Airlines app and AA.com toprovide support to users
Feb 2022 - Sep 2022
Operations Executive
REFERAL: HAFIZI BIN RUSLAN (OPERATIONS LEADER) + 6016 969 8748Assisted in gathering data and feedback from clients regarding platform and level of serviceand efficiency face-to-face and reported on findings to management level employeesEnsured safe and secure retrieval and delivery of clients productsAssisted in training new recruits regarding the existing.
Jun 2020 - Jun 2021
Content Specialist
Currently available to work on project basis for:- Proofreading- Copywriting- Content writing- Company profile- Website content- Article writing- Social media Management & ConsultationClienteles:For @prettybaked_by_ain: brand curation and content - https://bit.ly/2TqCuxjFor @mells.my: content curation on https://www.instagram.com/mells.my/For PocketTrade.
Oct 2019 - Jun 2020
Marketing Manager
Damai Yoga Studio
REFERAL: MS. OOI BEE HONG (CEO/DIRECTOR) +6012.234.9100- Curated social media platforms for Damai Studio & Cafe (Instagram: damaimy / Facebook: mydamaikl)- Performed market analysis & data interpretation into demographic database for B2C industry for startups- Ran weekly meetings to discuss user traffic and discuss engagement strategies (Google Analytics.
Mar 2019 - Oct 2019
Community Associate
- Managed incoming/outgoing calls and mail for international clients - Assisted in performing tours to potential clients of Regus' facilities- Performed monthly reports for accounting and operation purposes - Planned seasonal lunches/dinners between all clients for networking purposes- Daily admin duties to ensure smooth operations
Jun 2018 - Nov 2018
Customer Service Representative
- Reported for work according to timezone of country assigned (New Zealand & Australia)- Maintained KPI by managing incoming/outgoing calls to address customer's inquiries- Made team leader of New Zealand team- Assisted in overseeing quality assurance in calls and supervised junior team members- Specialized high-priority operational updates to the.
May 2016 - Jan 2018
Operations Executive
Escape Room Holdings Sdn. Bhd.
- Staff management and training + recruitment
- Social networking development and professional networking
- PR and operation daily activities
- Graphic, game, and 3D design
- Setting up existing game rooms
- Game room maintenance & development
Oct 2013 - Nov 2015
Sales Representative
- Staff management and training + recruitment
- Social networking development and professional networking
- PR and operation daily activities
Jan 2013 - May 2013
Designer
Richard Koh Fine Art
- Go-to consultant for space planning of events, renovations, and floor plan layouts
- Social networking development and professional networking
- PR and operation daily activities
- In charge of art gallery showcases, i.e; gallery layout design, etc.
Aug 2012 - Nov 2012
Team & coworkers
Colleagues at Agoda
Other employees you can reach at agoda.com. View company contacts for 3929 employees →
NW
Nattaaek Wattanuyan
Colleague at AgodaPathum Thani, Pathum Thani, Thailand, Thailand
View →
RŞ
Recep Şenel
Colleague at AgodaSakarya, Sakarya, Türkiye, Turkey
View →
PD
Poupée Disappear
Colleague at AgodaBangkok City, Thailand, Thailand
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SK
Shweta Kulkarni
Colleague at AgodaMumbai, Maharashtra, India, India
View →
AJ
Angkana Jivaphaiboolsak
Colleague at AgodaBangkok City, Thailand, Thailand
View →
SA
Suci Ananda Napper
Colleague at AgodaDenpasar, Bali, Indonesia, Indonesia
View →
CL
Celeste Lim
Colleague at AgodaPetaling Jaya, Selangor, Malaysia, Malaysia
View →
PT
Pajaree Thongakaraniroj
Colleague at AgodaBangkok, Bangkok City, Thailand, Thailand
View →
OJ
Ohh Jan
Colleague at AgodaBangkok, Bangkok City, Thailand, Thailand
View →
PP
Patcharaporn Putsongkram
Colleague at AgodaBangkok, Bangkok City, Thailand, Thailand
View →
Nattaaek Wattanuyan
Colleague at AgodaPathum Thani, Pathum Thani, Thailand, Thailand
View →
RŞ
Recep Şenel
Colleague at AgodaSakarya, Sakarya, Türkiye, Turkey
View →
PD
Poupée Disappear
Colleague at AgodaBangkok City, Thailand, Thailand
View →
SK
Shweta Kulkarni
Colleague at AgodaMumbai, Maharashtra, India, India
View →
AJ
Angkana Jivaphaiboolsak
Colleague at AgodaBangkok City, Thailand, Thailand
View →
SA
Suci Ananda Napper
Colleague at AgodaDenpasar, Bali, Indonesia, Indonesia
View →
CL
Celeste Lim
Colleague at AgodaPetaling Jaya, Selangor, Malaysia, Malaysia
View →
PT
Pajaree Thongakaraniroj
Colleague at AgodaBangkok, Bangkok City, Thailand, Thailand
View →
OJ
Ohh Jan
Colleague at AgodaBangkok, Bangkok City, Thailand, Thailand
View →
PP
Patcharaporn Putsongkram
Colleague at AgodaBangkok, Bangkok City, Thailand, Thailand
View →
1 education record
Johan Arieff education
-
Kolej Metropolitan
FAQ
Frequently asked questions about Johan Arieff
Quick answers generated from the profile data available on this page.
What company does Johan Arieff work for?
Johan Arieff works for Agoda.
What is Johan Arieff's role at Agoda?
Johan Arieff is listed as Customer Service Specialist at Agoda.
Where is Johan Arieff based?
Johan Arieff is based in Petaling Jaya, Selangor, Malaysia while working with Agoda.
What companies has Johan Arieff worked for?
Johan Arieff has worked for Agoda, Igt Solutions Sdn. Bhd. - American Airlines Division, Trevo, Nil, and Damai Yoga Studio.
Who are Johan Arieff's colleagues at Agoda?
Johan Arieff's colleagues at Agoda include Nattaaek Wattanuyan, Recep Şenel, Poupée Disappear, Shweta Kulkarni, and Angkana Jivaphaiboolsak.
How can I contact Johan Arieff?
You can use AeroLeads to view verified contact signals for Johan Arieff at Agoda, including work email, phone, and LinkedIn data when available.
What schools did Johan Arieff attend?
Johan Arieff holds Diploma, Architecture from Kolej Metropolitan.
What skills is Johan Arieff known for?
Johan Arieff is listed with skills including Customer Service, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Strategic Planning, Social Media, and Event Management.
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