Johan Ariffin Email & Phone Number

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Damansara, Selangor, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Provide technical support to users utilizing own troubleshooting experience and knowledge of computer systems Manage OS installation process by preparing machine directfrom box/recycle machine and ensure machine readiness byraising software policy used by user before machine handover. Responsible to schedule machine handover within the allottedperiod. Accountable to update master list recording, which includes themachine's location, serial number, and engineers assigned. Therecord must be verified and updated after machine bothreceived and handed over to user. Able to resolve Level 2 technical support tickets without theneed to escalate to Level 3 technical support engineers Performed on-site analysis, diagnosis and resolution of complexdesktop problems for end-users including off-site repair forremote user as needed.

Selangor, Malaysia

Attend to inbound calls inquiries over various range consumer financial products and services. To handle calls professionally by providing accurate and timeline information and able to provide effective solutions to customer's queries. To provide personalized customer service to customers, whilst maintaining professionalism and a proper phone etiquette

 Assists the engineers to prepare project documents. Learn and assist engineers to set up for Factory Acceptance Test (FAT) which includes hardware and software installation. Pack the hardware (upon completing FAT) that to be shipped to client’s site for Site Acceptance Test (SAT). Graphic design by using AutoCAD for BintuluIntegrated Facilities (BIF)

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

 Manage inventory including packaging and deliver to other SOCSO offices. Organize SOCSO booth in various events. Greet visitors in a prompt and friendly fashion. Perform general office duties, including faxing, copying, scanning and filing.

Damansara, Selangor, Malaysia

 Prepares and installs solutions by determining and designing system specifications, standards, and programming. Dealing with every store managers in a prompt and friendly fashion. Install and update the software for every store in Peninsular Malaysia.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

 Install and update the security for PETRONAS offices in Peninsular Malaysia. Greet PETRONAS workers in a prompt and friendly fashion. Lead and teach new vendors on how to do the work in appropriate manner.