Johan Boysen Email & Phone Number

Saint Paul, MN, US

Greater Minneapolis-St. Paul Area

- Responsible for portfolio strategy, offer roadmap, and program delivery.- Responsible for direct and indirect service & support offer enablement.- Ownership of Offer Lifecycle Process (OLP) – cross-functional program framework for offer development & management.- Functional lead for strategic business opportunity evaluation (Direct, Indirect and M&A).

Greater Minneapolis-St. Paul Area

- Lead rationalization of Technical Advisory Services offer portfolio and development of Technical Account Management offer.- Established strategic, tactical and operational frameworks to drive service offer and CE/CX optimization.- Responsible for service delivery enablement and offer lifecycle.

Greater Minneapolis-St. Paul Area

- Group lead for Infrastructure Solutions Group Support Services enablement roadmap, delivery, and lifecycle.- Oversight of Infrastructure Solutions Group product and service delivery readiness teams.- Accountable for global technical support lab strategy, budget, infrastructure, and deployment.

Eden Prairie, MN

- Responsible for support & services delivery for Strategic Clients and Key Verticals as part of a $60M business unit. - Managed direct and indirect support & services operations for US Midwest, Canada and Latin America. - Oversight of offer development, delivery, and contractual compliance. - Group liaison to Segment Business Units, Inside Sales, Quality.

Edina, MN

- Chief of Staff for Director of Storage Support Services.- Responsible for long-term strategic planning and initiatives for a $300M+ global operation.- Delivered executive level support and advisement as to organizational health and scale.- Program Lead for pan-Enterprise global initiatives.

Edina, MN

- Responsible for near-term strategy, planning, and critical initiatives for a $250M+ global operation.- Charged with Chief of Staff duties for Director of Storage Support Services.- Supported 300+ team members across the Americas, APJ, and EMEA.- Liaison to pan-Enterprise global programs.

Edina, MN

- Responsible for business analytics and reporting for a $200M+ global support organization.- Supported human resource planning initiatives.- Directed strategic gap assessments.- Lead data validation and integrity reviews.

Hopkins, MN

- Managed brand performance of this $35M multi-location motorsports retail operation.- Oversaw analysis of product trends in marketplace. - Developed and maintained pricing policies of products and services. - Directed all purchasing functions. - Developed and managed manufacturer/vendor relationships. - Directed company-wide marketing strategy.

Hopkins, MN

- Directed all new unit purchasing functions for a $35M motorsports operation. - Managed inventory analysis and sales forecasts.- Developed and implemented seasonal inventory plans, tracked attainment, and provided corrective action reporting to executive team. - Managed manufacturer/vendor relationships.

Mendota Heights, MN

- Directed the Loss Prevention / Yield department of a $30M third-party logistics operation.- Developed and implemented long term strategic initiatives. - Oversaw claims investigations and legal reviews. - Managed business process improvement development and implementation.- Directed business analysis in regards to cost savings and revenue generation..

Seattle, WA

- Lead US retail and wholesale business operations of a $20M international home goods company.- Developed and implemented international vendor partnership strategies.- Drove profitable YoY revenue growth of 30%+ for three consecutive years.

Seattle, WA

- Directed operations of a start-up wholesale home goods operation.- Developed and implemented company wide product sourcing, marketing, and distribution strategies.- Managed North American sales teams.- Stella Polaris Imports was acquired by Paraffine USA, LLC in 2004.

Minneapolis, MN

- Solicited, originated, underwrote, and closed new consumer loans.- Managed risk and exposure of a $50M mortgage loan portfolio. - Performed sales and service reviews. - Coordinated business process improvement activities and analysis.

Seattle, WA

- Coordinated shipment, service, and A/P activities of an international marine equipment supplier.- Developed vendor relationships. - Managed business process improvement activities.