Johan Coetzer Email & Phone Number

Kempton Park, Gp, Za

Hamilton, Waikato, New Zealand

I joined an amazing team and family this week, devoted to living purposeful lives and making a difference daily. I look forward to the journey ahead of us.Gallagher is a global technology leader in the Animal Management and Security industries.Led by Chief Executive Officer & Director Kahl Betham, with President Sir William Gallagher as an ambassador, the company’s creative approach has been known to protect what matters most for customers since 1938.One of the most successful private companies in New Zealand, Gallagher employs over 1300 people worldwide building enduring partnerships across 160 countries. Their success can be credited to a customer-centric approach to research and development with a strong focus on end-user needs. This philosophy is endorsed with almost 15 percent of the Group’s total revenue invested in research and development each year.

South Africa And The Netherlands

Reporting to the CEO and accountable and responsible for leading and guiding architectural designs for clients and providing support to the organisation in building out a Business Engineering Architecture Community of Practice.

Gauteng, South Africa

Carpe diem!Hit the ground running and looking forward to the journey ahead with a bunch of highly energetic and passionate individuals.A new chapter and the opportunity to "Live with purpose, from passion and make a difference every day".Johan reports to the Chief Executive Officer in his role as Senior Data & Solutions Architect, accountable and responsible for external customer-facing business engineering consultancy and internal capability build initiatives, specifically focused on the following:External customer-facing: - Strategic architectural design & delivery governance on a Digital-first ecosystem platform-based 3rd-party integration at the Business, Application and Technology layers to deliver value-added and core customer-centric self-service technology solutions - Architecture consulting to other client-facing delivery teams, related to SOA (specifically automated, event-driven orchestrated process architectures) and TOM developmentInternal Capability Builds: - Maturing the internal Training & Development Platform for scaled, self-service delivery to focus on maturing core Capabilities that enable strategic Value Streams- Maturing the Convergenc3 Business Engineering Architecture Capability (including TOM and client-side delivery rails)- Guidance to the Mentorship model to deliver digital-first at scale outcomes and incorporate strategic 3rd party ecosystem partnerships- Maturing of the SharePoint / Teams platform to support scalable, automated, metadata-driven UI, Application, Data and Infrastructure solutions to identified business opportunities and requirements.He is a team player, who believes in the value of exponential innovation through team collaboration.

Johannesburg Area, South Africa

PLB Growth is a start-up, founded to help start-ups become prosperous customer-centric and increase quality of life for all.I consult pro bono on Lean and Customer-centric thinking, target operating models (Business Model Canvas), and agile MVP experiments.I am passionate about identifying potential business opportunities from real-life use cases (especially from my own experience) and discussing my thinking and solutions with my network. I will conduct research and up-skill myself frequently in order to improve the quality of solutions and to hold conversations and suggest new ways of solving identified needs.1. I am a hands-on person and naturally curious about how things work.2. I firmly believe that a thought leader has to have a firm grasp of the underlying current and future business models, market forces, technologies and applications as well as methods and continuously strive to expand that understanding.

Pretoria, Gauteng, South Africa

Accountability:• Agile project management across the 3 workstreams.• POPIA Compliance Workstream: Consult on and support• Data Architecture Workstream: Practice Establishment & Target State Enterprise Data Architecture: Lead• Data Governance Workstream: Organisation maturity evaluation and maturity uplift: LeadDelivered Solutions:• Guidance on POPIA impacts / scope• Guidance on Cloud / 3rd Party Vendor agreements (POPIA vs. GDPR requirements)• Revised Data-related Enterprise Architecture Principles with lower-level guidance.• Target State Data Architecture with Roadmap for key change items, incl.: o Validation, consolidation and migration of Operational Reporting to the ODS (incl. DI patterns) o Effective use of the DW (especially around using virtualized Marts and automated Regulatory reporting o Validating Logical Data Integration Patterns and modernization to from SSRS to PBIRS o Use of automated interactive Power BI Reports and Dashboards • Data Architect Role Description, KPAs and KPIs• Guidance on Data Architecture integration into ARB / SDLC and DGO• Customized Industry Reference Information Map• Data Governance Strategic approach using a customized Data Governance Maturity Assessment model.• Updates to the Data Governance Policy Framework to include: o Ethical Data Handling Principles o Data Policy Lifecycle governance o Data Governance (Principles / Policies / Standards / Guidelines)• Reviews of and input to Policies (Data Retention / Data Structure / Data & IT System Acceptable Usage)

Johannesburg Metropolitan Area

The South African Reserve Bank contracted the services of the Knotion Business Architecture team to work with and guide: - The Corporation for Deposit Insurance core leadership team in crafting their business strategy and the related portfolio of business architectures in preparation for the promulgation of the Financial Sector Law Amended Bill.- The Financial Stability Department (Resolution Planning Division) to define their business architecture in light of their stated strategic plan and test the strategic plan against the developed architectures to confirm and enhance their change portfolio.Our team followed an agile approach and iterated in an interactive manner with the Business and Enterprise Architecture in two-weekly sprint cycles to à final release.We produced the following models in an integrated manner with numerous cross-mappings:1. A Business Motivation Model with the key strategies mapped out2. A Business Model Canvas3. A Value Map4. A Stakeholder Map5. A Ecosystem Map and value exchange models for key strategic themes6. A Regulatory Map and Cross-mappings to each of the key strategies to identify impacts, the state of each regulator item and its ability to either enable or constrain the strategy7. The Strategic, Core and Supporting Business Capability Models and their outcomes that are required to deliver on the strategies8. The Value Streams that deliver the Value Propositions to the key stakeholders.The integrated business architecture allows Business to evaluate their proposed strategies, and prioritise and refine their change portfolio to focus in on the key activities to prepare for launch.The CoDI and Financial Stability Department business architectures were integrated based on their shared strategic mandates, goals, and objectives, ecosystems, business capabilities and value streams.

Johannesburg Area, South Africa

I was contracted in to provide solution architecture services to Nedbank Ltd on the Enterprise Data Program in the Risk Data Aggregation and Regulatory Reporting work streams for Operational Risk and Market Risk.This included the application and refinement of the Conceptual Target Risk Technology and Data Architectures to achieve compliance with the fourteen BCBS 239 principles, the Nedbank Enterprise Architecture Principles, Strategic Technology and Data Roadmaps and implementing a data lake / data reservoir and Data Mart architecture for future strategic projects.The Architecture solutions span the full value chain from sourcing to regulatory and management reporting. I obtained key approvals on my proposed conceptual and logical solutions from the GT Solution Architecture Forum and business stakeholders during the period 2016-2018 with another 4 logical solutions currently in progress.Please see the project section for more detail.

Barclays Towers West

Identifying and executing on opportunities for optimising RBB Distribution (with a specific focus on the RBB branch and Cash Self Service footprint or ecosystem) by looking at big data. Using Customer Experience Journey Mapping as one of the tools to introduce Outside-In thinking and defining measurable targets or future states based on a multidimensional successful customer outcomes model. The work touched other strategic initiatives and necessitate collaboration with Digital transformation (including the Digital Mobile strategy) and included Customer Journey Mapping and implementation of a simplified Absa Customer ATM cash deposit journey, aligned to the 3rd party journey to create a optimized user experience.

Johannesburg Area, South Africa

Team Leader: Business Process ImprovementTransformation Delivery RBB Distribution Project:Branch Cash Management and Control process and procedure improvements using Agile delivery methods related specifically to High Volume Cash Branches.

Johannesburg Area, South Africa

The Lean Leadership Institute (LLI):•Enhances Lean Thinking, Learning & Coaching•Develops a Vision of Lean Leadership•Fosters Lean Leaders to Think, Learn, Do, Grow, Lead and Coach thru On-the-Job Development... The Toyota Way (LLI) offers an innovative way to learn the secrets of lean leadership through an online education model that is itself lean, and extends that lean education far beyond the course materials to learning by doing with a coach.

Johannesburg Area, South Africa

Contracted to Nedbank Ltd Enterprise ArchitectureKey responsibilities:Foundational work for the establishment and operationalization of the BPM Centre of Excellence, including the following:• Adjusting the Enterprise Architecture principles to support customer centricity, BPM and Lean.• Guidance and standards for business model analysis, design and CI of an agile BPM lifecycle method and guidelines for implementing BPM; including the promotion of re-usable components and the coordinated use of ARIS, the IBM Rational suite and IBM BPMS of an on boarding program for BPM project resources.BPM strategic project implementation including:• Project planning, execution, control, and close-out.• Stakeholder engagement – macro/sponsor and micro/business level.o Improvement project identification and selectiono BI and MI information identification, analysis, and integration into the solutionProficiencies:• Creation of a comprehensive set of enterprise principles, their implications and associated guidance for implementing Lean BPM from research. The set incorporates the 14 management principles from the Toyota Way.• The creation of a Method framework.• ARIS EPC & BPMN methodology application.• Technical guidance of other resources in the team, including two Business Analysts and a Process Engineer

South Africa

2014 - Standard BankFICA end-to-end analysis and redesign across the Group to standardize and optimize operations, management and reporting processes for Section 28 (Cash Threshold Reporting)Enterprise Content Management - Consultation across Core Banking Transformation (Change-the-bank) and legacy (Run-the-Bank) initiatives to drive alignment of requirements and solutions to achieve target state.2013 - Nedbank process work, including:1. Optimize Retail Banking end-to-end FATCA process to minimize impact on the Customer and bank.2. Investigate "Bank Own Cheques" process to reduce issuing of cheques & minimize processing time from a client perspective. 3. Process architecture and Target Operating model design with the Process Team leadership to optimize and align Process Engineering resources with Retail Strategy.

A part of the Lean Implementation team that implemented Lean in the Service Cluster within Absa.Leadership highlights:1. Implemented Lean for Service Industry in the Service Cluster, Processing Center2. Business Change leader for projects in 3 areas impacting 1 Executive sponsor, 3 Center-level heads, 6 managers, 19 team leaders and approximately 300 employees (coaching, guidance and training).3. Active leadership and refinement of the Lean Implementation Method.Primary responsibilities:1. Train and coach leadership in Lean as a process and culture.2. Facilitate cultural change to embrace Lean Services Culture.3. Identify specific burning issues that can be rectified using Continuous Improvement tools.4. Facilitate and lead implementation of these key projects during the initial 12 week implementation.5. Build relationships with business to facilitate sustainable transformation.6. Continuously research, evaluate & communicate the essence of a truly Lean Enterprise.7. Architect the measurement framework.

1. Thought leader and initiation of activities around the establishment of Lean culture.2. Lead developer and consultation with senior leadership on a possible Lean Business Performance Management Information System Model.3. Lead designer of a Lean Cultural Sustainability Enablement program for Lean Implementations.

1. Development of Service Orientated Architectures related to the Customer view of data.2. Strategic consulting with business change leadership on best-practise information architectures to provide for scalability and agility.

1. Consulting on Best Practise Risk and Internal Audit management.2. Design and implementation of Enterprise Risk and Internal Audit systems (using Methodware and ACL software solutions.3. Keynote speaking engagements across Africa on the benefits and practises of Continuous Risk Based auditing.

City Of Johannesburg, Gauteng, South Africa

Focus: Internal Audit Assurance Audit Assurance Information Systems supportAccountability: Conducting various internal audit projectsSpecific engagements:2001 – 2005:Liberty Corporate BenefitsLiberty Corporate Benefits Specialized Corporate Consulting New Scheme InstallationsConsultancy Point of Sale (Branch audits) (client interactions and PPR compliance)Liberty Properties (Pty) Ltd: Tenant Charges System and Leasing and Leasing AdministrationLiberty Personal Benefits Commissions EarningsGroup VAT and CGT (Income Tax Four Fund compliance)Group HR Payroll system and recruitment process (Group EE policy and legislation compliance)Charter Life Actuarial calculation of policy valuesConsultancy Sales Development and Accreditation process (PPR, FICA, etc. compliance)Liberty Healthcare Commissions payments / bank accounts management / Consultancy recruitment & administrationNew Consultancy Franchise Model Implementation.Focus: Internal Audit Assurance Audit Assurance Information Systems supportAccountability: Unlock value-add for internal audit projects.- Data exploration, profiling, analysis, quality and audit sample sets (substantive & controls testing).- ACL support to the audit team on various assignments.Delivered Solutions:- Continuous scheduled automated CAATS for forensic and internal audit projects.- Audit samples for substantive and controls testing.- Application Control Review project (application risk matrices assessments (ranked and mitigating controls matched) & design of effective & efficient control assessment audit steps.- ACL Continuous Monitoring project (identify and evaluate candidate business process audits)

Boksburg, Gauteng, South Africa

Focus: Retirement Planning for individualsAccountability:- Conducting various audit projectsSpecific engagements:- Completed courses in Financial and Investment Advice that includes Advanced Taxation and Tax Planning, Retirement Planning, Pension Funds and other Retirement Funds.- Commended by Management for high marks obtained in theory exams for the courses mentioned above.- Performed financial needs analysis for multiple individual clients that resulted in portfolios of products sold.

City Of Johannesburg, Gauteng, South Africa

Focus: External Audit AssuranceCompleted Articles / Training ContractAccountability:- Conducting various audit projectsSpecific engagements:- Gained experience in auditing, accounting, secretarial and due diligence work done for various small to large organizations (including individuals, partnerships, trusts, Closed Corporations and Companies)- Involved in numerous audits across various industries including: - Entertainment (including PRIMEDIA Ltd) - Manufacturing (including Engineering and Jewelry) - Farming operations (including SIS Farming operations) - Training Institutes (including ADVTECH Ltd)- Team leader for numerous statutory Trust audits (Attorney Trust Accounts, the Johannesburg Fresh Produce Market, etc.)- During 1999 - 2000 I specialized in Statutory and Regulatory Audits of Trust Funds (Law Firms and Market Agents).- Successfully completed training programs in CaseWare Auditing Software.

Agile Leadership, Banking And Financial Support Services, Certificate In Agile Leadership

Master’S Degree In Business Leadership (Incomplete), Strategy And Business Leadership

Completed course modules (1st year): 64% HR management & Employee Relations 78% Operations Management 59% Marketing Management 70%.

Bcom (Business Management), Production And Operations Management, Entrepreneurship, Strategic Management, Corporate Citizenship

Completed sufficient course credits to obtain formal recognition from UNISA to meet entrance criteria for postgraduate studies. Courses.

Diploma In Business Analytics, Business Analytics

The Diploma in Business Analysis is designed to develop confident, competent, multi-skilled professional Business Analysts, who are.

Bcta - Bcompt (Accounting), Audit, Financial Management, Financial Accounting, Taxation

Hed, Post Graduate Diploma In Education

Ba (Theol), Hebrew, Greek, Theology