Senior Technician: Solutions Specialist
CurrentMy roles and responsibilities include:• System and application support and application optimisation• Customer process analysis and translation to solutions product set• System Project Implementation and Quality Assurance• Customer Support and development : Super user/Back-end user• Customer relationship management, support and development • Testing, Training and deployments• Help Desk and Support Administration• Asset Management, repair and hardware Service Level Agreement (SLA)• HSSE compliance : personal/site