Johan Jacobs

Johan Jacobs Email and Phone Number

Listen, understand and make things work with what you have. @ Namibian Institute of Mining and Technology
ARANDIS
Johan Jacobs's Location
Swakopmund, Erongo Region, Namibia
Johan Jacobs's Contact Details

Johan Jacobs personal email

About Johan Jacobs

I am currently employed at the Namibian Institute of Mining and Technology in Arandis and I am responsible for all I.T. related tasks, designs, infrastructure, security and the implementations on all four campuses (Arandis HO, Arandis Town, Tsumeb and Keetmandhoop). At my previous employer, GIJIMA AST, I carried the responsibility of all projects, technical solution proposals, tenders and all I.T. related risk assessments. I have strong capabilities around Microsoft solutions and licensing assessments. Teamwork, Risk Management, Compliance and Technical solutions have always been my strong point. I have extensive experience in all areas in the Information Technology field. In my first position, I was responsible for customer relationships and running server farms at both Namdeb and De Beers Marine Namibia for seven years. During this time, I took on the added responsibility to assist with Networks / Infrastructure for both companies. At the time of leaving employment with De Beers I was responsible for the management of all I.T. Infrastructure Support and Systems across the company at DBMN (De Beers Marine Windhoek), including monitoring and disaster recovery of all LOB, Infrastructure and Network systems. I have previously held the position of Microsoft Snr. Technical Account Manager for Zimbabwe, Namibia and Botswana for eighteen months and before that the position of Account Technology Specialist for almost 5 years at Microsoft where my main function was to support the account team by consulting and assessing customers and partners in Zambia, Zimbabwe, Botswana, Namibia and Malawi, in order to look for opportunities for Microsoft related products and technologies (solution selling). This approach enables Microsoft to help its customers with their roadmap, infrastructure optimization and strategies going forward. I have a total of 26 years’ experience in the IT industry. Nineteen (19) of those years were spent in the Infrastructure field and Systems management. The last 7 years were spent selling Solutions and Consultancy to External customers in order to minimise risk and show the value of their current I.T. portfolio/investments. I have been a CIO & Consultant for Bidvest Namibia for 18 Months, aligning their Microsoft Licensing with their Software and Technology Roadmaps. I have a very clear and in-depth insight into online services. I am constantly upgrading my qualifications & technical knowledge and skills and have endeavored to do my CISSP certification. I enjoy challenges, have very good people skills and a clear management strategy.

Johan Jacobs's Current Company Details
Namibian Institute of Mining and Technology

Namibian Institute Of Mining And Technology

View
Listen, understand and make things work with what you have.
ARANDIS
Website:
namibiahub.com
Employees:
31
Johan Jacobs Work Experience Details
  • Namibian Institute Of Mining And Technology
    Head Information Technology
    Namibian Institute Of Mining And Technology Jul 2014 - Present
    Swakopmund, Namibia
    Full-time position with NIMT Namibia responsible for all technical solutions, designs and implementations in order to drive NIMT’s business goals of all four (4) NIMT campuses that are based in Arandis, Keetmanshoop and Tsumeb. I have taken up the additional responsibility in 2019 and are now teaching Level 1 Engineering Drawings in order to assist with the workloads experienced at NIMT. Responsibilities: 1. Server Systems / Virtualisation. 2. Active Directory 3. WSUS and Security Patching 4. Switches and routers. 5. Networking & VPN Infrastructure. 6. Desktops Maintenance7. Website implementation and maintenance. 8. Internet connectivity & bandwidth management. 9. Firewalls, Anti-Virus solutions, Intrusion detection and Security.10. Disaster Recovery & Backups. 11. All Online solutions – eMail, anti-virus & other. 12. Microsoft Licensing & other.
  • Microsoft Eastern Southern Africa, Windhoek, Namibia
    Snr Technical Account Manager – Namibia, Zimbabwe And Botswana
    Microsoft Eastern Southern Africa, Windhoek, Namibia 2011 - 2013
    Windhoek, Namibia
    Full-time position as part of the Microsoft Consulting Services (Premier) team for Microsoft Eastern Southern Africa in Windhoek. I have been servicing three countries namely Botswana, Namibia and Zimbabwe and manage 11 Premier Accounts in the Telco, Power, Postal, Banking and Governmental space. Responsibilities: 1. Manage CRITSIT Calls and do root cause analysis. 2. Manage all Support Assistance Calls. 3. Align IT needs to business goals and objectives, plan all training requirements and pro-active workshops. 4. Monthly customer meeting and feedback sessions on contract deliverables and responsibilities. 5. Drive CPE within the customer account. 6. Communication and presentations around technologies to all customer team members. 7. Driving IT Best Practices and Governance (MOF / ITIL)8. Derive Value from current Microsoft Portfolio Stack. 9. Identifying Risks and Opportunities and therefor driving Operation Excellence. 10. Assist with Audit Results and recommendation, working with the audit teams. 11. Understand where investments are being made in similar technologies.
  • Bidvest Namibia
    Cio & Consultant - Projects And Initiatives
    Bidvest Namibia 2010 - 2011
    Windhoek, Namibia
    Full-time position as part of the Bidvest Management Services Team based in Windhoek. Responsibilities: 1. Align IT needs to business goals and objectives. 2. Enable and build capacity within the different it teas in Bidvest. 3. Identify any operational, legislation and compliance risk and put actions in place to mitigate these. 4. Manage the day-to-day activities of the newly formed Bidvest Namibia IT entity. 5. Develop the ICT strategy for the new business units in support of the Bidvest Namibia business strategy. 6. Identify and implement synergies in procurement, standardisation and compliance of ICT investments and processes within the Bidvest Namibia group. 7. Define and measure the IT quality standards throughout various decentralized companies/divisions. 8. Manage and monitor ICT projects, upgrades and changes in various systems. 9. Strategic planning, development and allocation of products and systems, service providers, capital and human resources. 10. ICT customer liaison (internal and external customers). 11. Assist Bidvest Namibia in assessing IT-related business proposals.
  • Microsoft Eastern Southern Africa, Windhoek, Namibia
    Account Technology Specialist - Botswana, Malawi, Namibia, Zambia And Zimbabwe
    Microsoft Eastern Southern Africa, Windhoek, Namibia 2007 - 2010
    Windhoek, Namibia
    Full-time position as part of the Microsoft Enterprise Group team for Microsoft Eastern Southern Africa in Windhoek, servicing five countries namely Botswana, Malawi, Namibia, Zambia and Zimbabwe (and assisting in Angola and Mozambique). Responsibilities: 1. Liaise with users and senior management regarding problems, projects and implementation. 2. Analyse customer and business needs. 3. Align IT needs to business goals. 4. Enable and build capacity within the team. 5. Presentations to senior management, chief financial officer, general public and internal Microsoft teams. 6. Technical support for the local Microsoft office.
  • Microsoft Eastern Southern Africa, Windhoek, Namibia
    Technical Solution Professional - Botswana, Malawi, Namibia, Zambia And Zimbabwe
    Microsoft Eastern Southern Africa, Windhoek, Namibia 2006 - 2007
    Windhoek, Namibia
    Full-time position as part of the Microsoft Enterprise Group team for Microsoft Eastern Southern Africa in Windhoek, servicing five countries namely Botswana, Malawi, Zambia, Namibia and Zimbabwe (assisting in Angola and Mozambique).Responsibilities: 1. Support PG 1 Infrastructure solution stack. 2. Liaise with users and senior management regarding problems, projects and implementation. 3. Analyse customer and business needs. 4. Align IT needs to business goals. 5. Enable and build capacity within the team. 6. Presentations to senior management, chief financial officer, general public and internal teams. 7. Support Microsoft Solutions branch.
  • De Beers Marine Namibia (Pty) Ltd.
    Ict Bo/Platform Engineer
    De Beers Marine Namibia (Pty) Ltd. 2002 - 2005
    Windhoek, Namibia
    Full-time position as part of the Information Technology team for De Beers Marine Namibia. Responsibilities: 1. Liaise with users and senior management regarding problems, projects and implementation. 2. Responsible for all IT related systems and administration thereof. 3. System responsibility: Exchange 2000, SQL 2000, Backups, File and print servers, SMS, Faxination, Anti-Virus, MS Patch management, RAS, Monitoring of Networks & Systems, all Infrastructure, Mining Vessels, VSAT connectivity, Uukumwe hardware and OS, Namdeb-HQ, Namgem. 4. DRP (Disaster Recovery Procedures) of all above.
  • Namdeb Diamond Corporation (Pty) Ltd, Oranjemund, Namibia
    Basis/As400 & Nt/System Administrator
    Namdeb Diamond Corporation (Pty) Ltd, Oranjemund, Namibia 2000 - 2002
    Oranjemund, Namibia
    Full-time position as part of Information Technology team for Namdeb Diamond Corporation. Responsibilities: 1. Keeping the OS400 kernel updated. 2. Applying PTF’s. 3. Loading hot packs for SAP and transportation. 4. Solving all BASIS related problems. 5. Responsible and accountable or the NT Server farm (including disaster recovery, error correction, change control, Exchange 5.5, Norton Antivirus server, the delegation of tasks, backup implementations, maintenance procedures and administrator password control). 6. Network assistance. 7. Tier 4 support for call escalation.
  • Namdeb Diamond Corporation (Pty) Ltd, Oranjemund, Namibia
    Senior Network Coordinator
    Namdeb Diamond Corporation (Pty) Ltd, Oranjemund, Namibia 1997 - 2000
    Oranjemund, Namibia
    Full-time position as part of the Information Technology team for Namdeb Diamond Corporation and supervising 14 colleagues. Responsibilities: 1. Administration of Microsoft NT4 server farm, Cisco and IBM 6611 routers. 2. Responsible for the daily operation of the network section. 3. Providing higher level support to the network team. 4. Responsible for backups on file and Exchange 5.5 servers. 5. Assistance to project leader with project planning and solutions.
  • Namdeb Diamond Corporation (Pty) Ltd, Oranjemund, Namibia
    Network Officer
    Namdeb Diamond Corporation (Pty) Ltd, Oranjemund, Namibia 1994 - 1996
    Oranjemund, Namibia
    Full-time position as part of Information Technology team for Namdeb Diamond Corporation. Responsibilities: 1. LAN: Installation of multimode and single-mode fibre backbone and related links. 2. Planning and installing hubs, Ethernet infrastructure to complete Cat5 segments. 3. Planning, installation and maintenance of IBM/Madge CAUs, MAUs and printers on the token ring networks. 4. Provision of WAN support. 6. Installation of IBM 3174 cluster controllers, multiplexers, terminals, and printers and related cabling. 7. Monitoring and controlling these devices above with CICS and TSO.
  • Consolidated Diamond Mines (C.D.M.) (Pty) Ltd, Oranjemund, Namibia
    Trainee Network Officer
    Consolidated Diamond Mines (C.D.M.) (Pty) Ltd, Oranjemund, Namibia 1993 - 1994
    Oranjemund, Namibia
    Full-time position as part of the Information Technology team for C.D.M. in Oranjemund, servicing both the mine and town, approximately 800 users. Responsibilities: 1. Desktop support, hardware and software support (Lotus SmartSuite) in Oranjemund and the mining areas. 2. Installing all types of network cable (Ethernet Tokenring and Coaxial)
  • Consolidated Diamond Mines (C.D.M.) (Pty) Ltd, Oranjemund, Namibia
    Fitter And Turner & Plant Maintenance
    Consolidated Diamond Mines (C.D.M.) (Pty) Ltd, Oranjemund, Namibia 1992 - 1993
    Oranjemund, Namibia
    Summary: Full-time position as part of the maintenance team for number 2 diamond recovery plant at C.D.M. Responsibilities: 1. Plant maintenance on number 2 Diamond Recovery Plant.
  • Consolidated Diamond Mines (C.D.M.) (Pty) Ltd.
    Apprentice Fitter And Turner
    Consolidated Diamond Mines (C.D.M.) (Pty) Ltd. 1988 - 1992
    Oranjemund, Namibia
    Full-time apprentice, working on several different locations as part of my learning curriculum. Responsibilities: Plant and workshop maintenance in the different locations of the mine and town (C.D.M. and Oranjemund).

Johan Jacobs Education Details

  • Life
    Life
    Computer/Information Technology Administration And Management
  • Höer Skool Namakwaland
    Höer Skool Namakwaland
    Matric

Frequently Asked Questions about Johan Jacobs

What company does Johan Jacobs work for?

Johan Jacobs works for Namibian Institute Of Mining And Technology

What is Johan Jacobs's role at the current company?

Johan Jacobs's current role is Listen, understand and make things work with what you have..

What is Johan Jacobs's email address?

Johan Jacobs's email address is jo****@****ail.com

What schools did Johan Jacobs attend?

Johan Jacobs attended Life, Höer Skool Namakwaland.

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