We support logisticians and manufacturers in the efficiency of their operations (flow optimization) and the improvement of safety thanks to an innovative solution. Our solution also helps to meet the requirements in terms of traceability and regulatory compliance.www.stackr-group.com

Software : Capture & Digitize, Workflows and ECM (on Premise & SAAS)Responsibilities: Develop & Ensure the successful running of the Professional Services delivered to our customers - Development of Professional Services offers (+60% in turnover 2019 vs 2018)- Manage, Mentor and Recruit Department members: Consultants, Project Managers, Developers, Customer Success Manager, Customer Support and Managers in Lyon (FR), Renens and Sierre (CH)- Analyze results according to objectives (Profit & Loss)- Analyze the profitability of projects / Products and report to the Board- Develop and run a strategy for implementing our products- Monitor the performance indicators- Be the interface with the other departments (Sales, Product, ...)- Be proactive in developing new offers and organizational optimization- Support sales forces in pre-sales phases- Contribute to the launch of new products

Software : Salesforce, Infor CRM & Yellowbox CRM (on Premise & SAAS)Responsibilities: Ensure the Professional Services team delivers successful and value-added projects to our customers.• Business development (+200% in turnover in 5 years)• Manage, Mentor and Recruit Team Members: Pre-sales, Consultants, Project Managers, Customer Support• Key Accounts management• Manage a portfolio of projects• Manage the success of the implementations, Customer Support and develop Best Practices• Provide and follow projects, team and financial metrics (Profit & Loss)• Elaborate the annual budgets with Senior Management

Software : Infor CRM, Yellowbox CRM and Vente PartnerResponsibilities: Technical and functional implementation of Sage CRM solutions software.• Multi-project management• Functional and technical requirements analysis• Setting up, Testing, Customer Support and training• Pre-salesTechnologies et applicatifs : Oracle 9i et 10g, SQL Server 2005 et 2008, IIS 7, Sql Server Integration Services, Sql Server Reporting Services, Visual Studio 2008, .NET, Crystal Report XI.

Teaching: - Bachelor degree, ERP Integration Management Consultanto CRM (15 hours)

Teaching: - Master 1, Team and quality management o Quality in IT projects (32 hours)- Master 2, Sales and Commercial Management o ERP (7 hours)

Responsibilities: Technical implementation of two Business Intelligent projects (Annual Sales Plan and Business Intelligence Capability) for Michelin within an IBM team (Aubière, France).• Setting up and testing, • Team management (infrastructure, Databases and BI)

Software : Foederis Suite - HR Software (on promise & SAAS)Responsibilities: Technical and functional implementation of Foederis software (Client/Server and Intranet for Human Ressources needs)• Multi-project management• Functional and technical needs analysis• Setting up and testing, Customer Support and training• Pre-sales and Commercial proposals writing