A proptech real estate marketing company that caters to agents, agencies, and brands throughout Australia, dedicated to providing user-focused solutions and developing powerful tools for the real estate industry.As a Product Support Technician, my role was to ensure seamless handling of client orders, including processing, installation, and timely delivery. I prioritized agility and quality, working diligently to guarantee that products were delivered on schedule and met the highest standards. My focus was always on achieving complete client satisfaction for every single product ordered.

Duties:- Conducting thorough security checks to ensure a safe working environment.- Managing and mitigating risks associated with contracts.- Providing laborers with safe and appropriate tools for their tasks.- Ensuring the proper supply and use of personal protective equipment (PPE) for all workers.- Supervising demolition work to ensure safety and adherence to protocols.- Overseeing safety measures throughout the demolition process.Achievements:- Proficient in implementing and enforcing safety policies specific to construction sites.- Ensuring the safe use of power tools and equipment by laborers.- Efficiently managing and assigning tasks to laborers.- Excellent communication skills demonstrated through effective interactions with customers, builders, and laborers.- Extensive experience in implementing safe procedures for building strip-outs, rubbish removal, and demolitions.

Military Experience:- Extensive experience in Information Technology support within the military, including the implementation of systems, maintenance of Internet and Intranet, user support, and help desk operations.- Proficient in the maintenance of laptops, computers, and printers, as well as network maintenance and implementation.- Skilled in managing internal servers, Brazilian Army mail systems, electronic protocol, proxy, firewall rules, and content filtering.- Proficient in conducting registry and price research for IT equipment, as well as supervising contracts related to IT equipment.- Developed and successfully implemented the Information Security Policy for the 3rd Antiaircraft Artillery Group.- Active participation in the Selection Commission for recruiting new soldiers.Personal Qualities:- Highly organized, methodical, and detail-oriented in all tasks and responsibilities.- Strong problem-solving ability, with a proactive approach to finding solutions.- Passionate about the military life and dedicated to serving the armed forces.Technical Skills:- Proficient in the operation and maintenance of assault rifles such as M65 FAL762, FAP762, and Beretta Pistol 9mm.- Trained in operating Electric Impulse Pistol M26 and X26.- Completed the Reserve Officer Training Course specializing in Artillery.- Holds a Bachelor's Degree in Management with a focus on System Analysis.- Received two complementary references for outstanding work from the Brazilian Army.- Experienced in computer and network assembly, maintenance, and configuration.- Knowledgeable in Linux, including network management, servers, and services.- Participated in operational activities during the FIFA 2014 World Cup and the 40th Summit of Presidents of Mercosur and Associated States.- Holds a Purple Belt 2º KYU in Karate.