Johan Neumann Email & Phone Number

South Moravian Region, Czechia

Brno, South Moravia, Czechia

Brno, South Moravia, Czechia

• Responsible for maintenance and quality of existing product content and the curation of new product content in the Product information Management (PIM) System. Responsible for supporting business initiatives and.
• Own all product content across country-specific websites: images, product titles optimized for SEO, marketing descriptions, key features bullets, technical specifications, datasheets, and other documentation.
• Responsible for the setup of products onto the PIM platform, ensuring products have the right level of content from the beginning to a high-quality standard. Attention to detail is essential.
• Support data cleanup projects which ensure the integrity and correct application of agreed-upon data standards and business rules.
• Provides Digital Merchandiser team with all product content for online marketing activities.
• Support PIM system integration with source systems and downstream product information consuming systems.

Brno, South Moravia, Czechia

• With a wealth of experience in providing exceptional customer service and resolving complex issues.
• Skilled in handling customer inquiries, concerns, and escalations related to AT&T's diverse range of products and services.
• Adept at delivering personalized solutions, fostering positive customer relationships, and ensuring customer satisfaction. Experienced in mentoring and guiding junior associates, contributing to team success, and.
• Committed to delivering excellence in customer care while driving customer loyalty and engagement.

Brno, Moravia Meridional, Chequia

• Support customers through activities that may include but not be limited to the receipt of customers' calls, inquiries and complaints resulting in trouble tickets, order input, data gathering and traffic studies.
• Works with various groups for billing, message and trouble resolutions that directly impact the service(s) provided to customers.
• Serves as customer advocate for international customers.
• Supports maintenance processes on behalf of the customer.
• Responsible for responding to and resolving customer maintenance issues.

San Felipe, Yaracuy, Venezuela

-Worked closely with clients to ensure orders were met.-Safe handling of food products and prompt delivery to clients in severalcities (Barquisimeto, San Felipe, Valencia, Caracas).-Maintain accounts receivable and interface with customers abouton-time fulfillment of orders.