Peoplemanagement, Connecting the dots, Preparing the organization to reach grow ambitions, Lead of the managementteam for the mainstream business of Network4Cars.

• Commercially responsible for region The Hague and a team of 22 direct reports to attract and retain clients, grow existing and new clients margins within the relationship portfolio and customer satisfaction. • Positioning ING as a Startup bank within The Netherlands and activating the regional sales organization on various social media channels.• Active coaching and counseling of teams focused on personal development and commercial output; achieving growth in both relationship portfolio (more than 6000 relationships, with an average turnover of EUR 500K-25M per client) and commercial results.• Implementing sales plans and representing ING within regional network. Result: achieved annual top 5 position (of 27 regions), based on commercial output (sales results, customer and employee satisfaction) in national ranking.• Strategic partner and sounding board for primary relationships within a wide variety of industries in the region; speaking at and chairing various internal and external engagements, primary contact for local and regional network organizations and an active role in the board of the Entrepreneur Award Haaglanden. • Member of the Management team consisting of 7 stakeholders for the southwest region of The Netherlands; executing the overall strategy for ING The Netherlands into regional targets.

Responsibilities:• SME portfolio of 350 larger companies (revenue ING >6k/client);• Leading 3 fte relationship managers;• Member of MT in region. Within MT owner of cross sell policy and implementation with all product lines like e.g. real estate, commercial finance, private banking, lease;• Supervision of a second branche unit with 3 fte.Achievements:From 2009 the integration of ING and Postbank has been taking place. After 1/2009 I led a team of 30 professionals to their new roles within or outside the organization. At the same time clients had to be serviced and targets to be met.I spend a lot of time keeping the organization focussed on sales and creating the new ING culture of excellence.

Responsibilities:• Distribution of retail products for SME, Morgages, Insurance, P&CM; • Leading 30 fte sales and backoffice.Achievements:From june 2007 I led a team of 30 professionals in the distribution of retail products for SME and private market. In 2007 the branche office has been awarded as “best branche office in salesdistribution of the year”.As of 1/2008 I also had the resposibility for a second branche office with 35 fte. I had a very strict focus on developing high performance, clientfocused salesteams.My focus on sales and culture has been the base for an ‘overachieving ‘ score in the annual evaluation (2 and 1 score).

Responsibilities:• Distribution of SME products and cross sales of different product lines;• Responsibility for SME department local branche office;• Coaching and motivating 5 fte relationshipmanagers;• Back up for Regional Director by absence.Achievements:From 2004 I was a relationshipmanager within the “The Hague” Branche Office. For a period of 3 years I was in the top five of national salesdistribution. Due to my influence the SME department developed to a more proffesional salesoriented, very clientfocused group. During this time we increased in local marketshare and clientsatisfaction. I implemented clientretentionplans and marketingplans.