General Management of Leopard Creek Country Club

• Successful in the ongoing management of the golf club’s pro shop, with overall responsibility for the leadership of all business operations and sales activities• Key areas of accountability included stock management and stock takes, the upkeep of the cleanliness of the premises and the coordination of ‘demo days’

• Provided leadership and direction within a critical role requiring the management of the business and all staff working within the golf department• Drove levels of revenue and profit within the club through the acquisition of members, while capitalizing upon new business opportunities including corporate memberships, golf days and pro events• Maintained a position as the DOG and course professional, while providing tailored training services as a skilled and able PGA golf coach with a AAA rating• Acted as a focal point of contact for suppliers, developing strong lasting relationships with them and procuring products and equipment at the most competitive prices• Tasked with the management of the golf booking system, including the organization of all appointments for members and guests• Acted as an excellent representative of the company at all times, with senior accountability for the management of relationships with members and guests• Maintained joint fiscal accountability for the business, developing and controlling the budget in cooperation with the Treasurer, while managing all additional financial administrative tasks• Built a team with the expertise required for excellent performance through the delivery of tailored training to staff members• Utilized excellent organizational and planning skills in the management of the annual golf calendar, with additional accountability for the management of the golf car fleet• Led marketing efforts to increase the exposure of the club, including through the development of the weekly newsletter• Directed all business activities and practices in line with the strict, predefined policies, rules and regulations of the club• Delivered a first rate service to clients at all times, while working consistently to ensure an environment of continuous improvement was maintained• Undertook all other tasks, duties and responsibilities required within the role including the upkeep of financial reports, records and forecasts

• Undertook a successful five year tenure within the Erinvale Golf Club, working in the position of PGA Apprentice

• Gained a thorough grounding in the demands and requirements of the commercial sector in an initial position as an After Sales Executive