Managing the startup of OEM Dealer on Mine site according to Service contract, VMI contract, Demand, Budget, Work-force, Training of Workforce.Ensure that all service operations adhere and comply to mine safety regulations, company policies to maintain a safe environment for personnel.Ensuring compliance with environmental regulations, mining laws, and company policies.Formulating budgets and forecast in cooperation with management.Building and maintaining strong… Show more Managing the startup of OEM Dealer on Mine site according to Service contract, VMI contract, Demand, Budget, Work-force, Training of Workforce.Ensure that all service operations adhere and comply to mine safety regulations, company policies to maintain a safe environment for personnel.Ensuring compliance with environmental regulations, mining laws, and company policies.Formulating budgets and forecast in cooperation with management.Building and maintaining strong relationships with mine operations and stakeholders, addressing their service needs, and ensuring high levels of customer satisfaction.Ensuring the efficient and effective delivery of service operations to support the ongoing operations of mining equipment while prioritizing safety, quality, and customer satisfaction.Overseeing planning, service and repair activities, prioritizing work orders and ensuring efficient utilization of re-sources to minimize downtime.Manage production schedule, coordinating with mining engineers and supervisors to optimize production efficiency and monitor output to meet production targets.Overseeing and Implementing quality control measures to ensure that all maintenance and repair work meets or exceed industry standards and OEM specifications.Manage a team of highly skilled technical advisors, technicians and administrative staff, including hiring, training, scheduling, and performance evaluation.Managing Inventory levels of spare parts, tools, and equipment necessary for service operations, optimizing stock levels to support efficient service delivery.Providing regular reports on production, safety, equipment maintenance, and other key performance indicators to higher management.Monitoring key performance indicators, such as equipment uptime, turnaround time, service quality, Health and safety related issues and implementing improvements as needed.The use of ROOT COURSE ANALYSIS (RCA) tools in investigating breakdowns and sub-standard performance of equipment. Show less

Practicing strong Environmental, Health and Safety Management (HSEQ) amongst the workforce and in the work-place.Asset Management.Daily communication to customer on relevant topics.Maintain an open customer relationship. Ensure warranty claims are submitted in time as per Hitachi WCS Coordinate and implementation of condition monitoring inspections on pre- and post-completion of jobs.Coordinate, formulate and plan all scheduled maintenance and component change out, in… Show more Practicing strong Environmental, Health and Safety Management (HSEQ) amongst the workforce and in the work-place.Asset Management.Daily communication to customer on relevant topics.Maintain an open customer relationship. Ensure warranty claims are submitted in time as per Hitachi WCS Coordinate and implementation of condition monitoring inspections on pre- and post-completion of jobs.Coordinate, formulate and plan all scheduled maintenance and component change out, in conjunction with the Customer planning department as per customer’s demand.Collaboration between production, maintenance, and repair operations is essential; with this we eliminate poor re-liability, availability and maintainability to achieve overall equipment effectiveness.Maintain and repair machines on schedule, cost efficient and to a high Original Equipment Manufacturer (OEM) standard to ensure quality management.Managing and Overseeing Component changeout as per customer’s demand and OEM schedules.Establish and maintain strong human relations as well as conveying required skills.On the job training to improve skill levels and workmanship of all team members.Assist with diagnostic fault finding on mechanical, electrical systems.Ensured all service bulletins were executed in time to OEM standards.Prioritize workload of Technicians.Support of technical and administrative aspect, maintain and develop personnel skills. Train and update training programs for staff under supervision (Fostering the development of tradesmen to improve performance)The use of ROOT COURSE ANALYSIS (RCA) tools in investigating breakdowns and sub-standard performance of equipment. Show less

Support and assist in start Up of OEM Dealer on Mine site according to Demand, Budget, Workforce and Training of Workforce.Developing of Special Tool Lists, RPL’s (Required Parts List) for Dealer, Customer and OEM.Coordinate, formulate, plan, and execute all scheduled maintenance and component change out, in conjunction with the planning team or department.Coordinate and assist in execution of OEM modification, Service Bulletins and Field Information Reports on Hitachi… Show more Support and assist in start Up of OEM Dealer on Mine site according to Demand, Budget, Workforce and Training of Workforce.Developing of Special Tool Lists, RPL’s (Required Parts List) for Dealer, Customer and OEM.Coordinate, formulate, plan, and execute all scheduled maintenance and component change out, in conjunction with the planning team or department.Coordinate and assist in execution of OEM modification, Service Bulletins and Field Information Reports on Hitachi equipment.Maintain and repair machines on schedule, cost efficient and to a high Original Equipment Manufacturer (OEM) standard to ensure quality management. Ensure work is attained in a responsive way complying with a high Health, Safety and Environmental Quality (HSEQ) standardsPrioritize, assign, and supervise preventive maintenance, scheduled maintenance, and breakdowns on Hitachi equipment to Original Equipment Manufacturer (OEM) standards.Quality inspections of completed work for compliance with OEM standards and identifying backlog tasks. Assist with diagnostic fault finding on mechanical and electrical systems.The use of ROOT COURSE ANALYSIS (RCA) tools in investigating breakdowns and sub-standard performance of equipment.Capturing information and convey initiating work, control, and management of the documentation system.Conduct and oversee subordinate employees on call weekend along with emergency call back services.Support of technical and administrative aspect, maintain and develop personnel skills. Train and update training programs for staff under supervision (Fostering the development of tradesmen to improve performance)Establish and maintain strong human relations as well as conveying required skills.Formulating budgets and forecast in cooperation with management.Review KPI’s and manage areas of improvement. Show less

Senior supervisor at Hitachi Zambia