Evosolve is a solutions-driven consulting firm offering businesses dynamic operational services designed to save you valuable time and resources. With an emphasis on turnkey business solutions, Evosolve is your one-stop consulting partner for cutting-edge improvements in business efficiency and processes.

Monitor turnover and expenditureConduct Branch AuditsMonitor staff developmentAudit leave and performance managementManage regional fuel reconDevelop and assist with plans to improve on service to both internal and external customers.Assist Regional manager/branch managers in improving processesOversee fleet department, and ensure that sales targets are metConduct monthly fleet plansManage Regional Administration departmentChair disciplinary hearingsEnsure that:management practices comply with minimum LRA requirement.staff have access to, knowledge of and adhere to policies and proceduresstandards are set for branch image and uniform protocols are met.minimum basic controls standards are in place and achievedqueries and complaints are handled quickly and efficiently.outsourced companies are providing professional, efficient service. managers have access to tools required to ensure a smooth operation

Daily Running of Regional Into-and-Out Of Fleet VehiclesManagement of Regional of PDI CentersLiaising with Dealers regarding the entire fleeting processTrade and retail disposals of non-buyback/rejected vehiclesAppraisal of vehiclesLiaising with Service Providers to ensure competitive pricing, and desirable performanceInitiation, planning, and follow through of new fleeting projectsCreating and Implementation of National Procedures relating to the Fleeting DepartmentMonitoring and controlling Fleet Related income and expensesEnsuring that the Operational demands relating to Fleeting is metAssisting other regions with fleeting processesMonitoring the retail sector to ensure that all decisions are made in a favorable mannerEnsuring that the Licensing, and Registration Process is up to dateEmploying new technologies to ensure that the Business is up to date with technologyGenerating reportsManaging a staff of 9

Conducting by-monthly Branch AuditsEnsuring Smooth Running of business of 10 Downtown BranchesDaily report AuditingRecruitment and selectionAssessing and implementation of new innovations or requirementsI.R Functions i.e. Chairing or Charging Disciplinary HearingsPerformance management of 11 members of management and their StaffSystems and Procedural supportDealing with queries and ComplaintsAssessing Monthly Profit and LossCreation and Implementation of New Procedures and ProcessesExpense controlStaff Motivation and DevelopmentEnsuring a constructive and friendly relationships with Customers and CollegesEarmarking and motivation of new OpportunitiesAssisting with opening of new BranchesDealing with Staff or Union DisputesMentoring Staff – Taking Staff to the next levelEnsuring that company image is constantly improved

Assist staff with customer complaints/queries/correspondenceWhen required utilize problem solving and decision making techniques for both external and internal customer satisfaction being flexible to customer/staff/company needsServe all customers in a friendly helpful manner and provide information as required by the customer whilst adhering to the budget standards and qualifying proceduresIf required assist with the answering of telephones and making of reservationsWhen required assist with car rental quotations and sending of copy invoicesWhen required call on local business/hotels/guest housesMonitor and ensure that dispatchers/depot has been advised of vehicles/special equipment required in due timeMonitor change overs (mechanical and accident) and follow up with customers as to ensure customer satisfactionMonitor daily vehicle required list and allocation of vehicles timeouslySpot check ready for hire vehicles for cleanliness and mechanical faults, and ensure that outgoing damages is written on the key tagsEnsure that faults/damages on returned vehicles are recorded on the windscreenMonitor collections/deliveries/and change overs to ensure that they are done timeoulsyMonitor vehicle key book to ensure that correct procedures are followedMonitor vehicle stock check.Ensure that performance agreements with all staff are done quarterly, e.g. 3 months interval between PA’sIf required monitor/co-ordinate and plan shifts and annual leave as to ensure a sufficient headcount at all timesAssist and supervise staff, car park attendants and drivers at all times to ensure continues improvementWhen required engage in recruitment of new staff members, whilst adhering to the recruitment policyMotivate/coach/council and assist with the development of supervisors/staffWhen required organize, plan and conduct staff meetings work/social events