As a dedicated Desktop Technician, I pride myself on connecting with users and ensuring their problems, no matter how small, are resolved with care and empathy. I'm passionate about transitioning into Python Web Development, a field I've studied and where my enthusiasm truly lies.Creating content on YouTube offers a creative freedom that complements my technical work. I run two channels featuring gaming videos and manage a third, producing humorous episodes and music video mashups. Balancing these channels has honed my skills in time management, video editing, and creative content production.Eager to leverage my diverse skill set and embark on new challenges in tech and content creation!
Uncle Jay'S World
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Content CreatorUncle Jay'S World Aug 2019 - Present
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Desktop Support TechnicianBcx Apr 2018 - Jan 2022City Of Johannesburg, Gauteng, South AfricaDealing with VIP clientsManaging workload via ticketing system.Stand in call coordinatiorReporting on all Client specific open and closed tickets (Stopped on Dec 2019)Logging calls that don’t follow the correct routeFollowing up on other Technicians work on days they aren’t in.Assisting users with all desktop/laptop, hardware and software queriesManaging the day to day server backup processesAssisting users with user account queriesInstallation of new desktops/laptopsOnsite Software Specialist Level 1 - FileDirectorExterity display software 1st line onsite specialistTrained 150 Redefine staff members on FileDirectorInformally trained 30 Redefine staff Office basics (Word, Excel and Outlook)Trained 6 IT staff on procedures for RedefineAssisted and/or managed 3 small projects -
Onsite Call CoordinatorIntegr8 It Jul 2017 - Apr 2018 -
Customer Service RepresentativeIntegr8 It Sep 2016 - Jul 2017
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Operations Support Administrator (Repairs)Altech Autopage Apr 2013 - Mar 2016Midrand, Gauteng, South Africa
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Video EditorAv Africa Video And Multimedia Productions Dec 2011 - Mar 2013Brakpan, Gauteng, South AfricaVideo editing (Final Cut Pro X)Fault finding on videos as part of quality controlCreating content for safety videos using Blender (3D animation)Creating content for safety videos using Adobe Flash (2D animation)Shooting footage for videosScript coordinatingScript re-writing onsite to match the flow of the sceneLocation scouting onsiteOnsite Desktop technician (Apple and Windows devices)Day to Day Graphic Design responsibilities
Johan Venter Education Details
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Information Technology
Frequently Asked Questions about Johan Venter
What company does Johan Venter work for?
Johan Venter works for Uncle Jay's World
What is Johan Venter's role at the current company?
Johan Venter's current role is Experienced Desktop Technician | Python Web Development | Passionate YouTuber Managing 2 Youtube channels and assisting on a 3rd. Eager to leverage my tech skills and creativity in new challenges..
What schools did Johan Venter attend?
Johan Venter attended Ctu Training Solutions.
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Johan Venter
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