Operations and strategy specialist with strong interest in continuous improvement, operational efficiency, lean, and project management. Practical, creative, and detail-oriented problem solver focused on end results and an excellent team player. A result-oriented professional with over 25 years of experience in various business management roles. Demonstrated abilities in managing business operations with a key focus on people management and performance monitoring. An effective communicator with excellent relationship building & interpersonal skills. Critical thinker with strong analytical, problem-solving abilities. A flexible & detail-oriented attitude. I enjoy business challenges. Throughout my career, I have been driven by my intellectual curiosity to find answers to the most pressing and sometimes just weird questions. Whether it’s finding a perfect song for a film or finding a rare product, or just to understand how things are the way they are. I’ve been able to quickly uncover causes of challenges and identify strategic solutionsI enjoy traveling, art, history, and languages, and I geek out talking about Technology and the IT industry from the early days of Microsoft's DOS4.0 to initial coding in GW-Basic and Turbo Pascal to the fascinating current cloud-based solutions and the future with technology and Artificial Intelligence and most currently, the insurance technology industry. So if you ever want to bounce ideas off of me, please feel free to contact me: johan.waldeck@smartcompliance.co.