Johana Grande Menendez Email & Phone Number

Toronto, On, Ca

Mississauga, Ontario, Canada

Toronto, Ontario, Canada

Lead all online training, including:-Designing content -Creating social engagement -Directing and timing training specialists -Troubleshooting background technology issues -Gathering feedback during and at the end of the training Collaborate with country specialists, managers, and educational analysts to develop role-specific training for all departments Organize webinars, in-class training, and develop training materials for the corporation’s learning management system Administer, assist, and organize knowledge specialist manager’s appointments, events, and schedules Update the LMS (Learning Management System), categorizing all training and tools for the last 5 years Promoted from an Academic Records Specialist to Team Lead of the department to training assistant in PKD

Toronto, Canada Area

Accountable for: -Technical window display, mannequin styling, and visual aesthetic of the flagship Yorkdale location -Window installations for Yorkdale, Eaton Centre, Fairview, Bloor Street, Sherway Gardens, and Dufferin Mall Governed the overall presentation of brands within H&M such as Hennes, Divided, Men’s, Sports Activewear, Kids, H&M home, and Plus-Women wear Attended weekly meetings as applicable with the H&M Canada HO team to understand and respond to visual merchandising changes based on expected new deliveries

Toronto, Ontario, Canada

Formulated and implemented visual directives in the flagship store of Canada and one of the top 50 stores internationally Handled store walkthroughs and presentations of corporate visual, operations, and merchant teams from LA Corporate office Synthesized business analysis reports concluding top sellers and categories for the store Utilized merchandising best practices to maximize space and inventory variability Created and integrated closing shifts for all visual staff, leading all visuals to train coach and direct sales team to understand all store concepts and properly maintain each section

Toronto, Ontario, Canada

Responsible for recruiting, training, and coordinating all staff members, creating a productive sales team Supervised daily operations, including opening/closing procedure, cash management, daily shipments, and stock organization Ensured that the store achieves and maintains budgeted sales, gross profit, EBITDA, inventory targets, labour costs, shrink, and controllable store expenses