- Perform daily collection calls to secured Pre-NPL delinquent customers for payment arrangement- Managing list of customers assigned to me - To build repo with my portfolio of customers and to follow up with their progress - To minimize the inflow of accounts to the Non-Performing Loan (NPL) stage- To negotiate, persuade and convince financially distress customers for suitable solutions- Learnt how to understand their situations, tailor the best solutions to meet customers financial needs- Ensure daily queues are completed- Being responsible for customers that have issues that need to be solved- Send Letters of Demand and emails accordingly

- Learnt to better my multitasking skills- Improved negotiation skills - Receive awards for good call- How to deal with difficult customers and how to be patient on calls- Receiving inbound calls and helping with customers inquires

- Credit card collecting agent for front end customers- Learnt how to work under pressure - Key in data into the system - Consult customers- Reminding customers regarding their payments via phone calls and text messaging

-Designing professional business cards, posters, lanyards & billboards for high-net-worth individuals-Learnt how to take orders and handle complaints/feedback from the clients -Online & phone communications with the said clients-Managed the store and did sales for the company