After 20+ year of working in the Technology, Financial Services and Insurance sector in various countries, I am proficient in business analysis, architecture design as well solution designing including process re-engineering.Business Knowledge:• Protection, Income and Investment insurance product development and support• Loans Management /Credit Application Processing• Customer on-line (web/app) self-help applications for banking and insurance• Single View of the Customer / CRM• Master Data Management (MDM)• Content with Input and Output Management• Identity and Access Management• Anti-Money Laundering (AML), Know Your Customer (KYC), FATCA, FICA and CASA• STP (straight through processing) Customer On-boarding• Mobile Credit on-line Banking• Short Term Insurance (HOC) with claims processing• Life Risk and Wealth product management• Saving and Investment Product Sales and Support processesProject Skills:• Customer Liaison; building the business to technical bridge, up to senior management level.• Team management, offshore and onshore, timeline and delivery management• Identify, model and document business strategies and drivers.• Define business and/or system scope and objectives.• Analysis of business and user needs to translate into system specifications• Analyse and model business system processes while identifying improvement opportunities.• Re-engineer business and system processes to deliver efficiency.• Design and document applications, systems interactions and integration layers.• Design database schemas, UI wireframes with E2E processing.• Database generation and SQL script writing / queries.• Design and draft basic SOAP / REST services, API’s and micro services.
Listed skills include Business Analysis, Business Architecture, Enterprise Architecture, Business Process, and 33 others.