Johan Bout Email and Phone Number
Johan Bout work email
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Johan Bout personal email
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Mijn Nederlandstalige profiel kan gevonden worden door bij 'Profile' te kiezen voor 'Dutch'.-------------------------------------------------------------------------------------------------------------I am an IT professional with over 20 years of experience in various environments of national and multinational companies serving a variety of economical sectors.My present function is all about transforming client business needs into actualsoftware solutions based on the configuration of the NIS standard software for travel, expatriate, andhealth insurance. Strengths:• large and small customer environments • punctual and dedicated worker who wants to be successful together with the team• good sense for technics• strong communication skills• strong social skills• accustomed to working with and thinking in ITIL processes• extensive (international) experience with outsource dealsSpecialisms: • IT Infrastructure management• IT Service management
Nordic Insurance Software
View- Website:
- nisportal.com
- Employees:
- 40
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Lead ConsultantNordic Insurance Software Oct 2024 - PresentCopenhagen
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Senior ConsulentNis - Nordic Insurance Software Oct 2021 - Oct 2024Kopenhagen, Hoofdstad, Denemarken
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ConsultantNordic Insurance Software Aug 2015 - Oct 2021Copenhagen Area, Capital Region, Denmark
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Service Delivery ManagerTarq Information Technology Sep 2012 - May 2015• For a multitude of small and midsized companieso Responsible for the delivery of agreed (Cloud) services through:o Service level management: creation and maintenance of SLA’s and supporting documents; reporting of the IT services delivered; recurring consultation with customers; together with the technical departments proactively ensuring the optimal services to the customers; initiating improvement plans in case of not meeting the service levelso Service request management: assessing if service requests are within scope of contract; assigning and monitoring accepted service requestso Problem management: coordination of the root cause analysis process in case of a significant service interruption• Responsible for formal communication with customers• Responsible for setting up procedures and guidelines with regard to service management processes
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Service ManagerHp Nederland 2008 - Feb 2011• At customers Argenta, Daikin, Delta Lloyd Life, FAVV, Flemish government, Telfort, Swedish Post responsible for: o Service level management: coordination and reporting of the IT services delivered; o Service request management: assess and assign service requests; o Problem management: coordination of the root cause analysis process in case of a significant service interruption; o Financial management: responsible for the financial performance of a contract; o Asset and Configuration management: responsible for the administration of the equipment that is being managed.• Involved in the add-on business process: validate and implement additional business.• Responsible for the operational readiness process for new customer.
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Systems Administrator AdvancedElectronic Data Systems 2001 - 2008• Responsible for Windows system management at customers ABN AMRO, AEGON, CWT, DSM, Dutch Railways and others.• Co-lead and coordinate the work of a team of about 15 peers.• Responsible for the back office integration project for Ericsson Western Europe. -
Sales Support AnalystElectronic Data Systems 1995 - 2001• Provided technical sales support.• Project manager for the IT part of a new branch office for Fastnet Nederland.• Coordinator of a PC-deployment team at Delta Lloyd.• Responsible for the deployment of new office automation hardware at Vedior Netherlands and Belgium.
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(Advanced) Systems EngineerElectronic Data Systems 1988 - 1995• Various task and jobs from helpdesk-operator and PC-support to maintenance and expansion of application software at customers CRI/Interpol, General Motors Europe and Saab Sweden.
Johan Bout Skills
Johan Bout Education Details
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Economics And Languages (El: Economisch-Linguistisch) -
Rijksscholengemeenschap Oud-BeijerlandVwo / Pre-University Education -
Lhh
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Suerte Academy
Frequently Asked Questions about Johan Bout
What company does Johan Bout work for?
Johan Bout works for Nordic Insurance Software
What is Johan Bout's role at the current company?
Johan Bout's current role is Lead consultant bij Nordic Insurance Software.
What is Johan Bout's email address?
Johan Bout's email address is jm****@****ail.com
What schools did Johan Bout attend?
Johan Bout attended Hogeschool Voor Economische Studies Rotterdam (Hes), Rijksscholengemeenschap Oud-Beijerland, Lhh, Suerte Academy.
What are some of Johan Bout's interests?
Johan Bout has interest in Education, Cycling, Photography, Sailing, Domotica, Diving, Hobby Electronics.
What skills is Johan Bout known for?
Johan Bout has skills like It Service Management, Itil, Service Management, Service Delivery, Outsourcing, Dutch, Ict, Servers, Management, English, It Operations, Active Directory.
Who are Johan Bout's colleagues?
Johan Bout's colleagues are Jacob Stubkjær, Jens-Henrik Rosasco Borg, Morten K. Joergensen, Mikkel Hansen, Anton Dørge Friis, George-Cristian Neagu, Clinton Asonze.
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