Johan Etsebeth Email & Phone Number

The Vines, Wa, Au

Perth, Western Australia, Au

IT Portfolio Manager

Perth Airport, Western Australia, Au

Core Functions• Program Management Leadership• Program Governance and Stakeholder Management• Program Planning, Initiation and Execution• Performance Measurement and Reporting• PMO Operations and Continuous Improvement• Resource Planning and Management Key responsibilities• Developed and implemented program management strategies, policies, and procedures to ensure effective program delivery.• Oversaw the planning, execution, and control of multiple projects, ensuring adherence to project timelines, budgets, and quality standards.• Established and maintained strong relationships with key stakeholders, including PAPL senior management, project sponsors, and other relevant stakeholders.• Develop and maintain program governance frameworks, ensuring compliance with organizational policies and standards.• Managed the PAPL IT Demand process and drive FY25 Project & Program budgeting.• Led the development of program plans, including scope, objectives, deliverables, and resource allocation, in collaboration with project managers and functional teams.• Monitored and track program progress, identifying and addressing risks, issues, and dependencies to ensure timely delivery and mitigation of potential roadblocks.• Prepare and deliver comprehensive program status reports, executive summaries, and presentations for senior management and stakeholders.• Foster a culture of collaboration, learning, and knowledge sharing within the PMO and project teams.Achievements• Successfully backfilled the role to ensure the PMO Delivery manager (seconded to another role) can focus on delivery in the new role.• Progressed standardisation of tools used by PMO (Program management office).• Recruited and onboarded additional Project Managers to deliver the large program of work.• Introduced a resource planner to better forecast, plan and manage demand using a blend of Internal and external resources as required.

Christchurch, Canterbury, Nz

Established the PMO with overall responsibility for planning the 2022 UC Digital Services (all of IT) Portfolio (~30M NZD). Management of all project and change managers. Implementation of PPM tools required for delivery of projects and Programs.Responsible for defining and implementing the strategy for the Next Generation ERP for UC aimed at delivering true end-to-end Enterprise Business Capabilities (beyond traditional ERP) as described by Gartner.Key responsibilities• Stand up and establish Strategic Portfolio Management best practice and implement tools to deliver. Handover to newly recruited Head of Portfolio Manager completed May 2022.• Program manager EBC (ERP) program of work – currently undergoing business case elaboration, vendor selection, etc. Scope includes traditional core ERP capabilities FM (Financial Management), and HCM (Human Capital Management), with a focus on delivering enterprise-wide business capabilities.• Led discovery phase of UC wide Governance framework, PPM (Project Portfolio Management) and CLM (Contract Lifecycle Management) as well as early stage FM (Facilities Management) discovery aimed at establishing an integrated workspace management solution.Achievements• Established and matured Strategic Portfolio Management which resulted in ability to present full Portfolio to SLT (Senior Leadership Team) using a modern SaaS solution - previously very manual utilising spreadsheets.• Standardised tools used by PMO (Program management office) and change managers.• Early-stage selection and business case development of the EBC (Next Generation ERP program) progressing to plan with implementation targeted to start end of 2022.

Christchurch, Canterbury, Nz

Key responsibilities• Demand management and managing the delivery of the global portfolio and programs of work. • Management of permanent and contract project managers. Resources scaled up and down as required.• Responsible for governance of change management of all projects.• Increased PMO maturity though standardisation and use of tools, JIRA, Big Picture, etc.• Ownership of business case development with the senior leadership team across the whole organisations, though to presentation to the Board for approval. • Project management of key digital and web projects (strategically important) as requested by senior leadership to ensure capitalisation of global opportunities.• Owned benefits realisation for the organisation which included review and definition of benefits for inclusion in all business cases by sponsors, as well as conducting reviews and reporting back to the Board monthly. Achievements• Ensured all projects were assessed for strategic importance before inclusion in the Program of work.• Personally, led developed of all business cases on all major projects and programs though working with the senior leadership team. • Successfully defined annual programs of work with budgets up to $12 mil.• Grew PMO maturity and quality of team delivery.• All business cases presented to Board approved first time.• Owned delivery of key web streams that are strategically important for global sales growth (store networks limited to NZ and AU).• Oversight and governance of projects and implementations that covered all core systems: ERP upgrade, new supply chain solution, upgrade Merchandise and demand planning solution, eCommerce re-implementation, new HR systems that included recruitment, onboarding, and compliance.

Christchurch, Canterbury, Nz

The My Council Program of Work is a large change initiative for council resulting in significant benefits being realized across all council business units including finance (SAP ERP) with benefits to all citizens of the city as part of the digital first strategy. Key responsibilities• Originally hired to deliver a project aimed at enabling citizens to pay for services online. Early discovery led to the realisation that the whole ERP need to be transformed to deliver the envisioned strategic outcomes. Hence the move to Program manager.• Responsible for formulation of the program strategy and delivery of the projects in the program with a budget of ~8 mil. SAP ERP, Hybris, Hana S4.• Program definition, business case developed by presentation of the change required to Executive Leadership Team (ELT). Ultimately resulting in approval to proceed with what was considered a key strategic enabler.• Program management and governance and oversight of project management across all the project• Defining change management strategies to deal with organisation change. Achievements• Expanded a tactical single project with limited scope that would have resulted in technical debt to a strategic program of work with Executive Leadership Support.• Successfully onboarded a team to deliver the program.• Inspired and engaging the wider organisation by ensuring all employees understood the Program goals, alignment to vision, principles and benefits by creating a One-Pager.• Early definition and agreement on principles like “A single invoicing system” enabling the consolidation of ~27 invoicing systems at the time.

Christchurch, Nz

Contracted to deliver strategic project to improve the quality of the Pacific Radiology Group’s (PRG) patient-centered services through the use of new and innovative ultrasound reporting capabilities. Resulted in improved efficiencies, effectiveness, and productivity for all five the subsidiaries across New Zealand and Australia.Key responsibilitiesThe purpose of the project was to automate and implement an ultrasound reporting solution, which will:• Improve reporting accuracy. • Increase reporting throughput.• Provide more comprehensive reporting.• Increase overall productivity.• Improve referrer experience.• Ability to introduce complementary innovative technologies.Achievements• Project completed on time budget and schedule and benefits realised.• Introduced online agile project management utilising Microsoft Dev Ops (with Kanban boards) to track all development work with software supplier based in Australia.• Successfully managed the change and transition to operations with no downtime.

Christchurch, Canterbury, Nz

Responsible for Ecommerce channel and digital projects delivery for the group working closely with the Group Strategy Director with a strong focus on the House of Travel multi-channel strategy. Reporting to the IT Business Solutions Manager, the IT Project Manager role is responsible for ensuring that assigned IT projects are delivered in accordance with established specifications, schedules and budgets. This includes responsibility for leading the process of setting objectives, establishing effective and timely communication with stakeholders and overseeing quality control throughout the life cycle of the project Key responsibilities• The effective management of the planning, leadership, execution, reporting and implementation of IT projects using waterfall or agile methodologies as appropriate.• Close monitoring and management of project budgets• Working closely with the IT Business Solutions Manager to identify and ensure early intervention to resolve project risks and conflicts • Developing effective communication with business owners to ensure objectives are clearly defined and scope well managed.• Conducting effective project and governance meetings.Achievements• Responsible for delivering new full responsive and mobile first website for House of travel, managing relationship with outsourced design company NV Interactive.• Involved in managing the relationship and delivery of the House off Travel and Orbit (Corporate) mobile apps with a third-party outsourced development house.• Responsible for delivering first holiday package solution to the NZ market. • Instrumental in introducing the use of tools (Visual Studio Online and Test Manager) into the development team to gain efficiencies across the whole application lifecycle. • Contributed to definition SDLC, service delivery, environments, training and other technologies, processes and methodologies • Responsible for overseeing Program Management when Program manager went on leave recently.

Vineyard Haven, Ma, Us

BUSINESS STRATEGY ANALYST:• Initial engagement at board level with business owners and directors on future business strategies and aspirations• Managed client strategy assessments, engagement services and solution implementations• Responsible for conducting the sales process, close of the sale and getting payment• Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business.• Fostered customer loyalty by ensuring that our customers fully utilize the value of our solutions and services.• Maintained the customers’ existing revenue spend and strategically„X up-sell additional products and services.• Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.• Manage transition of new client to Delivery teams.HEAD: PRODUCT AND TECHNOLOGY• Responsible for Product division tasked with transitioning to a software company• Define Product strategy, management, methodologies, SDLC•Responsible for delivering projects against agreed scope, budget, schedule & customer expectations. • Lead, direct & motivate teams of multi-discipline contractors & employees.• Monitoring project risks and scope creep to identify potential problems and pro-actively identifying solutions to address them in advance.• Escalating promptly any issues that may impact operations• Providing strategic direction during the implementation stages• Managing client expectations by ensuring the delivery of the highest quality service and product• Acting on client feedback• Monitoring staff & team performance across 3 countries• Manage all IT systems for the group• Migrated IT systems to Google and Salesforce

Cremorne, Victoria, Au

Key responsibilities• Delivery of projects on time, scope and quality objectives.• Responsible for all MYOB Payroll, EXO Payroll and EXO Employer Services projects for global market.• A high level of team focus, motivation and performance is maintained.• Internal and external customer expectations are understood and met.• Project issues are identified and communicated within appropriate time frames.• Coordinate and assign resources within assigned projects and with other teams.• Contributing to the development of governance as it pertains to product development. Achievements• Successfully and consistently delivered all major projects for all MYOB global customers on EXO Business, MYOB Payroll NZ and EXO Employer Services on budget and on time exceeding quality expectations from customers.• Introduced new workflow, processes as well as communication and escalation lines.• Defined and documented a full project management methodology for the Product Development Team in New Zealand to ensure all project managers have the same approach to projects. • Contributed to PMO maturity of project planning and execution on projects resulting in increased efficiency and quality.

Aschheim / Munich, Bavaria, De

GFG Group is a large contender in the supply of consumer electronic payments software, which provides applications, systems integration and IT managed services to customers in 40 countries. More than 32 million consumers use these applications and services. Key to their strategy is speed to market and lower on-going costs providing GFG customers a measurably faster return on investment. GFG Group is a multinational company with their core research and development team based in Auckland, New Zealand, providing front line 24 x 7 support for customers in multiple geographies.Key responsibilities• Member of the Business Development Team• Responsible for customer support of all GFG Group installed systems under maintenance globally, including daily fault resolution, answering queries and minor enhancements to those systems.• Responsibility for the GFG Group IT function (strategy, delivery, support, maintenance, contracts, SLA’s, staff management, etc.)• Active participant in strategy• Key role in driving continuous improvement processes• Ownership of company goals• Ensured the support function was performed according to the Customer SLA’s, in a cost-effective manner. • Managed the Support and IT teams, this included staff progression and development, staff reviews, and recruitment.Notable achievements• Advances in the areas of contract management (SLA), customer satisfaction, team development, customer and management reporting during periods of rapid organisational change.

• Increased the company¡¦s growth by securing new partners, consulting engagements and by delivering new projects.• Member of the leadership team, reporting to steering committee for the World Bank funded projects.• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.• Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.• Coach, mentor and lead personnel and consultants within a technical team environment.• Present periodic Dashboard reports on the current program, future opportunities and client issues.• Active role in strategy (corporate, business, product and service delivery)• Responsible for financial control, budgeting and P&L management.• Contributed to marketing and brand design for the start-up.• Defined policy and procedure (security, change management, etc).• High level presentations to Government, Financial and Corporate institutions.• Commissioned and managed vendors and suppliers.

Centurion, Gauteng, Za

Key duties and responsibilitiesMomentum is a member of the FirstRand group, one of the largest and most prestigious financial services groups in South Africa. FirstRand is the leading innovator in the 'bank assurance' sector and the 10th largest listed company on the Johannesburg Stock Exchange (JSE) in terms of market capitalisation. Momentum Administration Services is a wholly-owned subsidiary of Momentum Group Ltd and is registered with the Financial Services Board as a Linked Investment Services Provider (LISP). The Group's business philosophy is driven by a healthy focus on profit combined with service excellence.Notable achievements:In May 2000 Momentum Administration moved to a new Head Office. Up to this point Momentum Administration Services shared infrastructure with the bigger Momentum Group. I contributed extensively during the tender and procurement phases. I did the hands-on project management on the Momentum Administration Services projects.The project involved:New structured cabling (moved onto a new CAT5e network)Migrated from Token Ring to EthernetDesigned and installations of a new server room in the new building (planning, security, fire proofing, backup power supply)Procurement of hardware (Servers and workstations) Floor and space planning for a 1000 usersThe implementation of Video Conferencing to the Company offices in EuropeContribute to BCP (Business Continuity Plans) in the event of a disasterServer utilization & performance projects, etc.

Johannesburg, Gauteng, Za

Key duties and responsibilities:Old Mutual is the biggest Life Insurance Company in Africa and was the 20th biggest in the world at the time. Sales and marketing of financial products such as retirement plans, investments, medical aid plans, and the provisioning of tax advice, estate planning.

Centurion, Gauteng, Za

Key duties and responsibilities:Momentum Life was the 5th biggest Life Assurance Company in the country at the time. Sales and marketing of financial products such as retirement plans, investment plans, medical aid plans, and the provisioning of other services such as tax advices, estate planning, last will and testament.Notable achievements:Made the biggest single sale in the branch to date at the time; and the only person on the team which successfully completed the ILPA (Industry of Life and Pensions Associations) certification.

Mba, Business Strategy, Management And Administration

Apmp, Business Administration And Management, General

Pmp, Business Administration And Management

Ccna, Cisco Systems

Ccnp, Cisco Networks

Mcse, Microsoft