Johanlis C. Email & Phone Number

Morrisville, North Carolina, United States

Provide Quality Management System (QMS) support by managing and triaging complaints to ensure timely response to customers. Author and lead complex and simple complaint investigations by assessing and applying risk management tools, as well as, corrective and preventative actions. Assist in elimination of complaint backlog and supporting steady-state.

Supervised, coordinated and schedules quality assurance technicians for two plants (20 employees). Supported Plants as interim QA Manager. Conducted Management Reviews; assisted and supported maintenance of the Quality Management System to ensure ISO compliance. Coordinated the equipment calibration site program and environmental testing systems. Managed.

Developed and improved manufacturing processes quality by studying product and manufacturing methods. Ensured product and process quality by designing testing methods, testing finished- product and process capabilities. Prepared product and process reports by collecting, analyzing, and summarizing information. Provided support to labeling inspection.

Identified and executed quality improvement cost savings initiatives. Assisted in the qualification and validation of manufacturing processes and subsequent training of manufacturing team members (IQ/OQ/Gage R&R). Analyzed and interpreted validation data results to present clear, accurate reports of findings. Created manufacturing process validation master.

Maintained optimum injection molding processes and practices using lean manufacturing principles. Supported equipment and process improvement projects. Aided development and troubleshooting of new and existing tooling. Conducted validations and procedure revisions. Designed and implemented new layouts of injection molding area.