Fifteen years of experience in Telecommunication, engineering field, IT and Software solutions. High leadership skills, negotiation and teamwork along with excellent relationship with the customer and internal teams that generate confidence and results expected.Proficient in project management for Design, Implementation, Technical support, Operation and maintenance projects using PMI, ITILv3 and agile methodologies (SAFe 4 Agilist, PMI-ACP and Scrum Master certified). Competencies for business acumen, adaptability, decision making, managing others, business awareness, communication, customer support, offer and opportunities, partner and customer relationship, planning and execution, problem solving, quality, financial and risk management. Excellent performance to develop projects into the time, scope and costs established including SLAs, KPIs and customer satisfaction indicators required. Experience in smalls, medium and large projects. High English proficiency. Agile trainer and couch.