HMR Solutions for Retail Deli Outlets, Product Testing and Demo's on Products.

* Coordinating 19 stores in region, focussing on Hot Deli, Cold Deli, Sushi Bars, Cheese Category, Cold Processed Meat Category and Convenience Ready-to Eat Meals Category.* Ensuring all departments adhere to Company and Legislative Requirements.* Supporting Store Managers in driving Sales and Promotions in these categories.* Assisting Deli Managers with Daily Production plans and executing promotions and combo deals.* Assisting with Store Re-launches and new store openings.* Conducting full in-store OHS and Food Safety audits in Deli, butchery, bakery and back-up areas with comprehensive audit results and action plans to address non-conformances.* Driving and implementing promotions and specials in above categories.* Coordinating and ensuring Convenience Ready-to-Eat Range conform to Company specifications (appearance, labelling, weight, packaging, etc.)* Assist Deli Supervisors in effective waste management and merchandising of products through production planning and timeous reduce to clear actions.* Providing On-Job-Training to new employees and merchandisers on Safe Food Handling principles.* Daily verifying that correct and safe food principles are adhered to (Temperature controls, cooking methods, etc.)* Weekly reporting to Senior Management on waste and shrink and provide strategies on how to reduce waste.* Daily interaction with customers to anticipate needs and gain customer insights.* Assisting National Commercial Team in driving promotions, providing input from customer interactions and insights.

* Overseeing and ensuring daily production of Convenience Ready-to-Eat Products, Cold Deli Salads and Entertaining platters in this HACCP certified Food Facility.* Quality control throughout entire process from purchases, to production to finished product as per Company specification (packaging, labelling, flavour profile and appearance of finished product as well as daily taste panels.)* Planning daily Production schedules for all products, including adequate packaging, raw materials, and staffing.* Ensure timeous delivery of finished product into Distribution Centre and to Customers.* Responsible for New Product Development for new products as per Company Brief. Developing new products and present to Commercial Team, as well as Development for mass production in factory.* Overseeing, planning, and executing Factory Trials for new products.* Assisting Technical Manager with drafting of Technical specifications of new products.* Liaising and sourcing of new suppliers, raw materials, and packaging for new products.* Liaising with external customers and providing quotes for requested functions (ranging from platters for 50 people to packed cold lunches for 3 500 people.)* Conducting daily floor walks and inspections in line with HACCP principles and identifying potential risks to HACCP system.* Ensure on-going training for staff in new procedures and new product specifications.* Assisting with external customer complaints and root cause analysis of these complaints.Awards: 7 of my new products and re-worked products were awarded Sunday Times Food Awards.Other achievements: Manage to oversee and implement single product lug solution on sandwiches and wraps to mixed lug solutions for stores.Manage to increase turnover from R450 000 per week to over R 1 000 000 per week with new products.

Facilitate and overseeing all requested training needs for the Company (Internal and External).Liaising with External Training Providers.Overseeing all administration related to TrainingActing as Skills Development Facilitator for Company and completing all related administrative duties (including Annual Training Report, Workplace Skills Plan to SETADeveloping in-house Training Materials, learner materials and Presentations.Overseeing and Coordinating all Learnership Programmes for Company and external Training Providers.Coordinating and Implementing local and International Food Safety and Occupational Health and Safety protocols (according to ISO22000 and OHSAS18001 standards) as per Global Directive.Writing policies and procedures as per Global Directive in line with above standards as well as within South African context and roll out these procedures to all accounts.Investigating and reporting of all workplace incidents related to Occupational Health and Safety and Food Safety incidents, providing full and comprehensive report to senior management.Monthly Reporting to Global OHS and Food Safety Teams based in Dubai and Paris, as well as to local Executive Committee in terms of Incident Rates, Lost Time injuries, etc.Driving local Health and Safety and Food Safety Initiatives.Conducting Internal OHS and Food Safety audits in contracts as well as at current and new suppliers.Advisor to Sales Team when tendering for new business, conducting full hazard analysis of proposed new site.Writing Safe Operating Procedures, Good Manufacturing Practices and Risk Assessments based on each contract's specific needs.Internal Document control and distribution as per OHSAS18001 and ISO22000 standards, ensuring documents are reviewed annually by senior management and updated on Central Server as and where changes occurred.Reporting and following up on all Workplace Injuries as per COID Act with Compensation Commissioner.

* Overseeing daily running of VIP Corporate Catering Contract in Sandton, Johannesburg.* Overseeing and coordinating Catering of 8 Executive Boardrooms (from set-up, to catering to clearing).* Responsible for stores control (Including purchasing, issuing of stock, stock control, stock takes and weekly reporting).* Responsible for overseeing and executing of all requested functions in terms of standards required, quality control, appearance, and presentation.* Ensuring Food Safety and Occupational Health and Safety standards were adhered to.* Ensuring unit performs with budget and set targets.* Responsible for menu costings and new menu design.* Weekly reporting on Contract's Financial performance to senior Management and Client.* Overseeing and responsible for smooth running of bar facility on Client's behalf.* Ensuring staff attended all required and mandatory training as required by Company.* Responsible for driving sales and innovation at Contract level. I introduced a Coffee shop concept as well as a Healthy Eating Programme in conjunction with Client's on-site Personal Trainer in on-site gym facility.

* Overseeing the daily running of Catering/Canteen Operations in various outlets.* Stores control, purchasing, stock takes, stock issuing.* Menu costings and menu design.* In charge of overseeing all catering requests at this broadcast centre and all studios, including SuperSport, Carte Blanche, Voorblad, KykNet.* Overseeing all catering requests for cast and crew of Big Brother Africa.* Overseeing the catering needs for the Employee Creche for 200 toddlers.* Ensure all Food safety and Occupational Health and Safety standards were upheld.* Assisting Project Manager with budgets and strategic initiatives to enhance customer experience and grow business.* Promoted to Operational Trouble-shooter, reporting directly to the Operations Director, assisting in resolving and identifying issues in problematic contracts.* Assisted in converting a "Meal of the Day Canteen" into an A la Carte Restaurant.* On-job-Training of staff and chefs in A la Carte Operations and cooking methods.* Assisted Contracts with menu design and upgrading systems and controls.* Part of a pilot contract for integrated HACCP procedures and operations.* Part of Team of 21 Executive Chefs for All Africa Games in Abuja, Nigeria in 2003, catering for 45 000 Athletes and Officials

* Overseeing daily catering operations in large Factory Environment (3 000 meals per day), as well as smaller Corporate Catering contracts.* Stores control, issuing stock, purchasing stock, stock takes, issuing of stock and weekly profit and loss reporting.* Ensuring all Occupational Health and Safety as well as Food Safety standards were upheld and adhered to.* Daily cash ups and cash reconciliation.* In charge of planning and executing all requested executive level catering requests (from snack platters, cocktail parties to VIP sit down meals.)* In charge of all catering for CEO's private jet.* In charge of all catering, meetings, boardroom set-up and guest relations at 5-star guest house for VVIP guests of Client.* Acted as Relief Manager for contracts on occasion.* Assisted various contracts with planning and executing VIP function requests.* Troubleshooting and assisting various contracts on how to improve customer experience and generate sales through various innovative and new initiatives.* Menu costing and menu design.Awards: 2002 Catering Manager of the Year for Business and Industry

* Overseeing catering operations at this large factory with 5 canteens across the plant.* Stores control, issuing stock, purchasing stock, stock takes, weekly profit and loss reports.* In charge of all Executive Catering requests and Executive Dining room.* Menu costings and menu design.* On-Job-Training of staff.* Ensuring all Occupational Health and Safety and Food Safety standards are adhered to and upheld.* Daily cash ups and cash reconciliation.