Project Record:- SAP Emarsys Implementation to enable Email Marketing, Marketing Automation, NBA/NBO, Campaign Management and Marketing Planning plus integration in future CX IT architecture including SAP for Utilities, SAP Service Cloud, SAP Customer Data Cloud, Website, Social Media, Google Ads, Product Management Tool, Output Management System

Project Record:- SAP Emarsys Implementation to enable Email Marketing, Marketing Automation, NBA/NBO, Campaign Management and Marketing Planning plus integration in future CX IT architecture including SAP for Utilities, SAP Service Cloud, SAP Customer Data Cloud, Website, Social Media, Google Ads, Product Management Tool, Output Management System- Creation of Online Lead Funnels for charging solutions, heating solutions and commodities including coordination of content creation, website setup, UX/CX, campaign planning & execution, KPIs & management reporting- Software Evaluation between different CRM Commerce solutions for energy sector - Lead Management Implementation in existing B2B CRM System EVI- Concept for Realization of GDPR (DSGVO) in existing B2B CRM system EVI- Concept for Integration of B2B CRM EVI with adress provider via web service interface including streamlining of risk management within sales process of commodity products - Company-wide detailed CRM Roadmap from 2019-2025 with approval by Chief Marketing Officer- Implementation of Data Import-Addon for B2B CRM System EVI including the coordination of two external suppliers - B2B Customer segmentation model concept and realization in B2B CRM System EVI- Data conversion (WRICEF) from old to new metering data model for B2B CRM System EVI (Zählpunkt>MaLo&MeLo)

Project record:- Workstream Lead for Customer Master Data Maturity Check at Automotive Company - Project Lead of SAP CRM 7.0 Sales Management at Global Logistic Company- Workstream Lead of SAP CS within SAP ERP implementation for Medical Device Provider

Project record:- Work Stream Lead for Customer Data Management Concept for Automotive Company - Work Stream Lead of Implementation Concept for SAP CRM 7.0-based HR Shared Service Center System for Chemical Company- Work Stream Lead for Implementation of SAP CRM 7.0-based Financial Shared Service Center System for Semiconductor Company including deep integration into SAP ERP and SAP BW

Project record:- Team member SAP CRM 7.0 based European-wide Complaint Management System at Fashion Company- Team member CRM software evaluation between Salesforce, SAP CRM 7.0 & Microsoft Dynamics at Life Science Company