Johanna (. Email & Phone Number

United States

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

Charlotte, North Carolina Area

• Research and analyze daily variances and make adjustments as applicable to ensure projections are met• Determine daily funding requirements necessary across several currencies for Wells Fargo Entities• Identify and solve for process improvement opportunities to ensure we are aligned with corporate expectations and policy requirements • Reconciling across several systems and platforms to identify and resolve cash breaks• Process transactions and review projections for Funding and Liquidity and Management partners• Calculate multi-correspondent and multi-currency cash projections to resolve variances for front office personnel• Build relationships and problem solve with colleagues and senior leadership on a daily basis to ensure appropriate process for efficiency and accuracy to mitigate risk • Partner with various settlement teams (FX settlements, Pre Settlement, Syndicate and Settlement) to escalate and provide support operations to business partners • Implement evolving system changes to maximize team efficiency

Greater Chicago Area

•Responsible for the day-to-day reconciliation operations transactions for various portfolios daily/monthly basis •Open communication and collective relationships with multiple business groups front office traders, analyst, sales traders, client services on accounting reconciling of various portfolios•communicating trade allocations to brokers, custodians and clients •Trade fail resolution on various portfolios for daily/monthly reconciliation and with brokers/custodians•Working daily/monthly with brokers/custodians on domestic/international trade settlement issues in several markets•Calculating and submitting spot FX transactions to various counterparties; settling Forward FX transactions•Corporate actions processing, setting up/closing client and broker accounts, Coordinating/processing fund in/out cash flows•End of day trade processing and allocations; End of day trade files processing to brokers•Daily evaluation price variance and performance analysis for front office equity teams

Greater Chicago Area

• Direct clients through trade and margin analysis for futures, Options, Equities, FX products• Inform clients of general market knowledge Futures, Options and Equities markets• Explain/Investigate clients order status, exercise &assignment, expirations processing, corporate actions and physical delivery rules• Guide clients how to use/place trades through proprietary trading platform for various products• Respond to customer service inquires, concerns/complaints via telephone, email and online chat • Investigate customer inquires regarding trade-related issues i.e. executions, position liquidations, trade cancellation requests, products availability order types and routing logic• Clarify trade inquiries while covering aspects of customer service for retail clients• Collaborate with various groups (F&B, Clearing, Operations) for trade investigations/issues• Daily contact with multiple exchanges in order resolve trade issues• Explain/Investigate clients settlement of various products

Greater New York City Area

• Mange trading platform migrations periodically monthly• Maintain global market data entitlements propriety trading platform and REDI Plus-including direct interactions with the exchanges (NYSE, Amex, Nasdaq, Toronto Securities Exchange, OPRA)• Front end customized trading platforms for US, Canadian and European via proprietary trading platform and third party order management systems• Account creation for client electronic trading via third parties for NYC, Toronto & RBC EL• Ensure compliance market data exchange agreements with all major exchanges and controlling access to accounts for electronic trading• Open communication and collective relationships with the technology group, client services, trade support, Client Implementation team, Client Vendor Group, Market Data billing internationally. • Generating client/internal ids for complimentary programs such as CAM, Customer Trading Order System and RFM• Setting up specific risk parameters for electronic trading• New account creation/setting up commission for GBOI a Fidessa product• Maintaining client email trade confirmations in GBOI Fidessa buy-side product solution• Creation of accounts using a global information system RBC Connect• Maintaining account creation across assets derivative products and equities• Maintain account creation/updates for Flextrade derivative product platform• Globally coordinating for client account creations with Canada, London and New York Office

Greater New York City Area

Customer service to Goldman Sachs Accounts; Proper paper work filing/Checking background authorizationsDealt with proper document/ statement pulling for complianceCompetent in new documents requirements for the trading accounts

Greater New York City Area

Provide extensive market research support to the Director of Corporate Research.Perform in-depth research regarding branding/reputation/Ad testing and Crisis communication.Conduct primary and secondary business-to-business research via Telephone, Internet and through personal interaction. Provide administrative clerical support, proofreading, filing/process expense reports/ Coordinate domestic/international travel arrangements, phones/meeting planning.Schedule in depth interviews & Transcribe in-depth interviews for KPMG Client CareAssemble project materials/ train vendors/ Perform Quality Control/ Edit on-site Intercepts Manage associates in across the country (west coast, mid-west and east coast)

B.A.

Education record