Johanna Cardenas Email & Phone Number

Zipaquirá, Cundinamarca, CO

Chía, Cundinamarca, Colombia

• Efficiently executed various financial transactions, such as deposits, withdrawals, and transfers, meticulously adhering to established bank policies and procedures.
• Balanced and reconciled the cash drawer daily, ensuring accuracy in record-keeping and transactions.
• Collaborated seamlessly with team members to facilitate a smooth workflow, actively contributing to the establishment and maintenance of a positive work environment.

Cajicá, Cundinamarca, Colombia

• Perform the reception and execution of customer and user transactions, as well as the validation of cash and checks received.
• At the end of each working day to balance the cash in his custody, as well as counting and scoring the documents received against the printed spreadsheets to verify that the information such as values and references.
• Receive the money collected by the cashiers. Carry out the balancing of the vault and the delivery to the main cashier of the additional day.

Bogotá, Capital District, Colombia

• Resolved customer issues promptly, showcasing robust problem-solving skills and consistently prioritizing a customer-first attitude.
• Attended to customer inquiries, concerns, and feedback with unwavering attention, ensuring their needs were addressed effectively and fostering positive customer interactions.
• Collaborated seamlessly with team members to efficiently restock shelves, uphold store cleanliness standards, and create a meticulously organized shopping environment.
• Actively promoted store promotions, loyalty programs, and upselling opportunities, significantly contributing to a measurable increase in sales.

Postgraduate Degree, Business Analytics

Diploma Of Education, Data Processing, Big Data & Business Analytics

Bachelor'S Degree, Economics

Diploma Of Education, Business Administration And Management, General