• Oversees and supports the daily operations of PHSC in the procurement, processing and delivery of linens.• Responsible for the fiscal management relating to the operations of the Plant through direct management of the production staff scheduling, payroll monitoring, utilities management, supply chain and vendor contracts.• Manages Plant efficiencies and productivity.• Oversees the management of utilities, supplies, linen purchases, laundry chemical services, and warehouse and inventory issues for successful cost control within the facility.

• Worked in partnership with customers and the Advisory Committee to promote efficient linen utilization and product flow to curtail linen loss, abuse and misuse• Responded promptly to resolve customer complaints/issues• Helped facilitate inventory management, product flow, par levels, linen control systems and procedures• Trained and supervised Customer Service Assistant

• Supervised and scheduled production personnel to accomplish production objectives in an efficient manner that met customer expectations• Trained and managed 115 production staff members; conducted annual employee performance evaluations, disciplinary actions and union grievances• Worked in conjunction of Customer Service Department and HR to resolve customer or employee concerns, issues and/or complaints• Monitored daily labor and supply needs to ensure customer linen requirements were met

• Provided primary administrative support to C.O.O. and secondary support to Management Teams• Prepared reports and financial data• Trained and supervised support staff• Served as PHSC Energy Champion with Energy Trust of Oregon CORE Initiative• Recorded and distributed meeting minutes for PHSC Board of Directors

• Performed receptionist duties and acted in a supportive capacity to Chief Operating Officer and Management Teams• Assisted HR and Finance Departments with data entry and database maintenance needs• Provided switchboard coverage, directed visitors, distributed mail and parcels daily• Managed lost and found items

I'm a connoisseur of your favorite espresso drinks and perfect cup of house coffee.• Responsible for opening and closing campus café outlets• Made espresso drinks; served cold food and beverages• Upheld high-quality customer service standards• Operated cash resister and performed stocking duties• Maintained safe, friendly, clean café environments for patrons

• Monitored and enforced housing policies• Lead safety and leadership trainings• Supported healthy living-learning environment• Created and conducted regular living-learning programs (7 per term)• Worked with highly confidential information

• Wrote news and feature stories and entertainment articles, headlines, teasers and captions• Pitched stories, conducted interviews, researched, fact-checked and edited copy• Participated in staff editorial planning sessions, editorial meetings• Took photos, designed weekly layouts