Johans Alberto Hernández Sojo Email & Phone Number

Madrid, Es

Madrid, Comunidad De Madrid, España.

Optimized user relationship management through the efficient implementation and administration of the Sinergia CRM platform.Implemented, configured, maintained, and customized the CRM platform at COCEMFE.Captured, cleaned, organized, and analyzed user and organization data.Created and managed customer segments for personalized campaigns.Implemented automated workflows to optimize customer management.Measured and analyzed the performance of marketing… Show more Optimized user relationship management through the efficient implementation and administration of the Sinergia CRM platform.Implemented, configured, maintained, and customized the CRM platform at COCEMFE.Captured, cleaned, organized, and analyzed user and organization data.Created and managed customer segments for personalized campaigns.Implemented automated workflows to optimize customer management.Measured and analyzed the performance of marketing campaigns.Prepared reports and presentations to communicate results to management.Trained users on how to use the CRM platform.Provided technical support and assistance to COCEMFE CRM users. Show less

Madrid, Community Of Madrid, Spain

Lead comprehensive selection processes, both internal and external, ensuring efficient onboarding aligned with the organizational culture.Plan and supervise the onboarding process for new employees, ensuring successful integration and quick adaptation to the work environment.Identify training needs of staff and develop an annual training plan to enhance key skills and competencies.Coordinate and execute training activities for employees, facilitating their continuous development and… Show more Lead comprehensive selection processes, both internal and external, ensuring efficient onboarding aligned with the organizational culture.Plan and supervise the onboarding process for new employees, ensuring successful integration and quick adaptation to the work environment.Identify training needs of staff and develop an annual training plan to enhance key skills and competencies.Coordinate and execute training activities for employees, facilitating their continuous development and contributing to a learning environment.Efficiently manage FUNDAE bonuses, optimizing resources and ensuring compliance with legal requirements.Develop and maintain updated job descriptions, ensuring clarity in responsibilities and expectations.Plan and manage employee development initiatives in collaboration with department heads, promoting professional growth.Propose and develop innovative human resource management policies that foster a positive and productive work environment.Effectively manage the candidate database, ensuring an updated and diverse talent pool.Develop and monitor key management indicators, providing strategic insights for decision-making.Contribute innovative ideas to strengthen the organization's value proposition, highlighting its appeal to potential employees.Implement and effectively manage the attendance control system, ensuring accurate tracking and regulatory compliance.Coordinate various corporate activities to strengthen the sense of community and employee engagement.Proactively supervise and manage occupational risk prevention measures, ensuring a safe and healthy work environment. Show less

Alcorcón And Surrounding Areas, Spain

Coordinated the complete internal and external selection process comprehensively.Planned and monitored the onboarding process.Designed and maintained updated job descriptions.Planned and managed employee development actions in collaboration with department heads.Provided employee support and follow-up during the integration process.Offered customer service and effectively resolved issues.Designed external communication for the website and social media.Managed… Show more Coordinated the complete internal and external selection process comprehensively.Planned and monitored the onboarding process.Designed and maintained updated job descriptions.Planned and managed employee development actions in collaboration with department heads.Provided employee support and follow-up during the integration process.Offered customer service and effectively resolved issues.Designed external communication for the website and social media.Managed occupational risk prevention and ensured the provision of personal protective equipment (PPE).Handled labor management, including contract preparation, monitoring probation periods, and offboarding processes.Controlled absenteeism to ensure efficiency and productivity. Show less

Madrid

Drafting and publishing job offers in various recruitment channels.Screening resumes/CVs.Designing the talent acquisition process.Following up on the onboarding process for new employees.Designing training activities and content.Creating employee development plans.Developing and updating the workforce plan.Drafting reports.Conducting follow-up processes and meetings with the business unit.

Lecherías

Drafting and publishing job offers in various recruitment channels.Screening resumes/CVs.Advising Jr. Technicians.Administering and reviewing psychotechnical tests.Assigning online tests.Conducting telephone interviews.Designing training activities and content.Providing advice on skills management, headcount planning, staffing, and creating staffing plans.Following up on the onboarding process for new employees.Designing and updating company… Show more Drafting and publishing job offers in various recruitment channels.Screening resumes/CVs.Advising Jr. Technicians.Administering and reviewing psychotechnical tests.Assigning online tests.Conducting telephone interviews.Designing training activities and content.Providing advice on skills management, headcount planning, staffing, and creating staffing plans.Following up on the onboarding process for new employees.Designing and updating company guidelines.Designing career and development plans.Identifying key potential employees.Ensuring HR guidelines are applied.Leading assessment activities.Leading performance and competence assessment processes.Drafting reports.Conducting follow-up processes and meetings with the business unit.Ensuring training in occupational risk prevention (PRL) matters. Show less

Caracas

Registering and deregistering employees in all their systems.Assisting external auditors with all their requirements.Managing employee health, safety, and wellness programs.Drafting reports.Conducting follow-up processes and meetings with the business unit.

Caracas

Drafting and publishing job offers in various recruitment channels.Screening resumes/CVs.Designing the talent acquisition process.Following up on the onboarding process for new employees.Designing training activities and content.Creating development plans for employees.Developing and updating the workforce plan.Updating the SAP module (DO).Drafting reports.Conducting follow-up processes and meetings with the business unit.

Caracas

Screening resumes/CVs.Administering and reviewing psychotechnical tests.Designing the training plan.Developing and updating job descriptions.Designing training activities and content.Ensuring training in occupational risk prevention (PRL) matters.Drafting reports.Conducting follow-up processes and meetings with the business unit.

Master'S Degree, Human Resources Management/Personnel Administration, General

Especialización En Business Intelligence, Inteligencia De Negocios

Tecnico En Insercion Laboral De Personas Con Discapacidad, Certificado Profesional

Diplomatura, Gestión Por Competencias, Aprobado

Entry Level Certificate In Esol Intermediate Level (Entry 1)

Licenciatura, Psicología Industrial

Titulo de profesional, Homologado ante el Ministerio de Educación, Cultura y Deporte (España-2014)

Curso Básico De Marketing Digital

Lbut For Assessor & Supervisor Trainers

Lbut For Skills For On-The-Job Training Mentors

Train-The-Trainer

Dimplomado, Psicodiagnóstico

Informática Gerencial, Computer/Information Technology Administration And Management